Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Reference
Timeline
Generic
Lahfat Al-Bahri

Lahfat Al-Bahri

Boushar,Sultanate of Oman

Summary

Accomplished professional with extensive expertise in aviation regulations compliance and airport operations knowledge. Demonstrates leadership excellence and crisis management capability, ensuring seamless ground handling and ramp operations. Skilled in building strong airline relationships and managing passenger and freight logistics with precision. Known for decision-making competence, problem-solving abilities, and maintaining calm under pressure. Committed to enhancing airport safety regulations adherence while fostering team building through effective communication skills and public speaking.

Overview

14
14
years of professional experience

Work history

Strategy and planning Manager

Ray International Group LLC
Muscat, Sultanate of oman
10.2018 - 04.2020
  • Conducted thorough market analysis and research, contributing to informed decision-making.
  • Demonstrated exceptional leadership skills whilst overseeing cross-functional teams.
  • Fostered a culture of continuous learning among team members, leading to increased creativity and innovation during planning stage of various projects.
  • Reduced costs through effective resource allocation and budget management strategies.
  • Supported corporate leadership in shaping future business direction and strategic transformation.
  • Designed and executed organizational restructure, HR strategy, and expansion roadmaps.
  • Conducted market analysis, scenario planning, and performance reviews.
  • Developed change management and motivational frameworks to boost workforce engagement.

Culture change and learning Development Manager

Oman Aviation Services Transom
Muscat, Sultanate of Oman
04.2018 - 10.2018
  • Coordinated successful workshops to enhance workforce skills in line with industry advancements.
  • Delivered strategic initiatives to support cultural and operational transformation.
  • Proposed and gained approval for national training and development plan valued at OMR 3M.
  • Created graduate programs and performance management frameworks.
  • Coordinated with cross-sector stakeholders to align talent and leadership pipelines.
  • Designed interactive e-learning materials to boost participants' understanding and retention of information.
  • Enhanced organizational performance with strategic planning and execution of learning initiatives.
  • Evaluated effectiveness of training programmes, ensuring alignment with business objectives.

Duty operations manager

Etihad Airways
Abu Dhabi, United Arab Emirates
04.2012 - 03.2018
  • Improved team productivity by implementing new organizational strategies.
  • Led crisis management meetings with fast and effective solutions implementation.
  • Prioritized tasks effectively during peak hours for optimal resource utilization.
  • Formulated operation protocols to maintain regulatory compliance at all times.
  • Oversaw complex airport operations across multiple international stations, such as Muscat and Hochi Minh Vietnam.
  • Led teams to ensure compliance, service quality, and smooth disruption management.
  • Coordinated with internal departments and airport authorities to enhance performance.
  • Provided coaching and conducted staff evaluations aligned with corporate KPIs.

Assistant manager of business development

Monenco Consulting Engineers co. (MCE)
Muscat, Sultanate of Oman
04.2011 - 03.2012
  • Fostered client relationships for increased business growth.
  • Attained significant process improvements through data analysis.
  • Facilitated internal communications, promoting positive work culture.
  • Partnered with key stakeholders, bolstering business alliances and partnerships.
  • Supported country-level business development and project coordination in Oman.
  • Engaged with power and energy sector clients on transmission and generation projects.
  • Marketing Executive Global Emerging Economics Corp / Procon Europe B.V – Sep 2010 to Apr 2011- Developed B2B marketing strategies targeting oil and gas com

Telesales agent

Optus Mobiles
Brisbane, Australia
11.2007 - 12.2010
  • Demonstrated active listening skills whilst dealing with customers' concerns or complaints.
  • Delivered persuasive sales pitches for successful up-selling and cross-selling.
  • Amplified sales conversions for increased company revenue.
  • Built strong customer relationships with exceptional communication skills.

Front desk receptionist

Finland osteopathy Clinic
Muscat, Sultanate of Oman
08.2006 - 09.2007
  • Managed courier services efficiently, ensuring timely dispatch and receipt of parcels.
  • Greeted guests warmly upon arrival, creating a positive first impression of the organization.
  • Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
  • Assisted in keeping track of office supplies, avoiding sudden shortage.

Education

Corporate diplomacy certification - VIP Protocol

ISPD School of Protocol And Diplomacy
Sultanate of Oman

Diploma - Airport Operations

Graduate Manager Programme
United Arab Emirates

Diploma of Higher Education - Airline Customer Handling

IATA Ground Operations Management Higher Diploma
United Arab Emirates

Managment Training Course - Ground Safety Managment System

Airport Safety Managment System ICAO
United Arab Emirates

Certificate of Higher Education - Grade 12

Shati Al-Qurm Secondary School
Muscat- Sultanate of Oman

Skills

  • Leadership excellence
  • Aviation regulations compliance
  • Communication expertise
  • Ground handling operations
  • Time management effectiveness
  • Airline relationships building
  • Decision-Making competence
  • Passenger and freight logistics
  • Airport safety regulations
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building

Languages

English
Fluent
Arabic
Native
Swahili
Fluent
Vietnamese
Intermediate
French
Elementary

Affiliations

  • Reading
  • Animal Rescue
  • Swimming

Reference

  • Abdul Razzak Al-Zakwani

Chief Executive Officer CEO Ray International Group LLC

  • His Excellency Dr. Khalfan Al-Shuali

Currently appointed Minister of Housing and Urban Planning 

  • Abdul Basit Al-Rawahi

Head of Human Recourses Etihad Airways

  • Ali Al-Shamsi

Vice President Airport Operations Etihad airways 

  • Esmie Nguyen

SGN Airport Manager Etihad Airways Vietnam

Timeline

Strategy and planning Manager

Ray International Group LLC
10.2018 - 04.2020

Culture change and learning Development Manager

Oman Aviation Services Transom
04.2018 - 10.2018

Duty operations manager

Etihad Airways
04.2012 - 03.2018

Assistant manager of business development

Monenco Consulting Engineers co. (MCE)
04.2011 - 03.2012

Telesales agent

Optus Mobiles
11.2007 - 12.2010

Front desk receptionist

Finland osteopathy Clinic
08.2006 - 09.2007

Corporate diplomacy certification - VIP Protocol

ISPD School of Protocol And Diplomacy

Diploma - Airport Operations

Graduate Manager Programme

Diploma of Higher Education - Airline Customer Handling

IATA Ground Operations Management Higher Diploma

Managment Training Course - Ground Safety Managment System

Airport Safety Managment System ICAO

Certificate of Higher Education - Grade 12

Shati Al-Qurm Secondary School

Similar Profiles

Create profile
Lahfat Al-Bahri