Dynamic IT Support Engineer with 16 years of experience, specialising in Cyber Security
and IT infrastructure management. Proficient in planning and implementing comprehensive
IT strategies, designing robust safety measures, and ensuring network integrity. Expertise
in hardware systems and server administration, coupled with a strong ability to coordinate
effectively with stakeholders. Committed to enhancing organizational efficiency and security
through proactive measures and strategic oversight.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Musandam Power Company
02.2022 - Current
Plan information technology strategies for organization.
Manage the IT Infrastructure of the organization.
Design and implement safety measures and data recovery plans
Install, configure and upgrade security software (e.g. antivirus programs)
Secure networks through firewalls, password protection and other systems
Inspect hardware for vulnerable points of access
Monitor network activity to identify issues early
Act on privacy breaches and malware threats
Serve as a security expert and conduct trainings when needed
Draft policies and guidelines
Conduct system audit whenever required.
IT Manager
Ministry of Justice and Legal Affairs
12.2020 - 02.2022
Maintains information technology strategies.
Manages staff.
Researches and implements technological strategic solutions.
Plans, monitors, and appraises job results.
Coaches, counsels, and disciplines employees.
Initiates, coordinates, and enforces systems, policies, and procedures.
Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
Identifies problems.
Evaluates trends.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Contributes to team efforts by accomplishing related results as needed
IT Assistance Manager
Ministry of Justice and Legal Affairs
08.2017 - 12.2020
Oversee all technology operations (e.g. network security) and evaluate them according to established goals
Advise and establish IT policies and systems to support the implementation of strategies set by upper management
Analyze the business requirements of all departments to determine their technology needs
Purchase efficient and cost effective technological equipment and software
Inspect the use of technological equipment and software to ensure functionality and efficiency
Identify the need for upgrades, configurations or new systems and report to upper management
Help IT manager to coordinate all IT staff and guide them.
Help all departments to achieve their goal including technical help.
Head of Network
Ministry of Justice and Legal Affairs
06.2011 - 08.2017
Maintenance and support of data center operations, LAN/WAN architecture, server and network hardware, software, and applications.
Provides technical expertise and guidance, networking and operating system expertise, project management, and serve as an escalation resource for all technical needs.
Provide network design, security analysis/design and implementation, definition and coordination of standards, project management, and technology research. Provide up-to-date system and network documentation and inventories
Ensure integrity and availability of data through continuous assessment of data backup operations
Develop and monitor progress of projects, and good organizational, project management, team building, and people skills
Network Specialist
Ministry of Justice and Legal Affairs
05.2008 - 06.2011
Setup, monitor and maintain the computer network systems Fix any issues related to network and computer like printer network problem
Configuring and maintaining Cisco switches. Do all network cabling.
Setup and configuring new windows server including setup new Domain controller Backup all MOLA system and important DATA.
Senior IT Support Engineer ( L2 ) at Titan Engineering and Automation LimitedSenior IT Support Engineer ( L2 ) at Titan Engineering and Automation Limited