Marlon Austin Bartlett
Seeb
Summary
My experience in the bar and service has led me to many obstacles and has introduced me to people from all walks of life and in the process has taught me a lot about myself on how to handle tough situations. Am always adapting and constantly learning in all aspects of the hotel industry.
Overview
7
7
years of professional experience
Work history
Waiter
Tivoli La Vie Muscat
, Oman
2026.01 - Current
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Managed table settings for optimal dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Helped reduce waiting times by swiftly clearing tables after use.
- Certified Job Coach
- Completed end-of-day restaurant closing procedures.
- Secured the restaurant by ensuring all closing checklists were completed.
- Assisted with inventory counts and stock replenishment.
- Prepared hot and cold drinks, including specialty coffees, teas, and other beverages, while maintaining quality and consistency.Prepared hot and cold drinks, including specialty coffees, teas, and other beverages, while maintaining quality and consistency.
Server
Four Seasons Hotel
Doha
2023.08 - 2026.01
- Established menu knowledge and built rapport with guests to achieve average order sizes 7% over target.
- Exceeded sales target by 8% by up-selling appetizers and drinks based on specific taste and interest of guests.
- Informally recognized as the lead server and led training and orientation for 5 staff on best practices and provided feedback to junior staff to improve guests’ satisfaction.
- Decreased wait time by 4 minutes for all guests by communicating with Kitchen and server staff.
Bartender
Four Seasons Hotel
Kuwait City
2019.02 - 2023.11
- Leveraged Multitasking and customer service skills in a fast-paced environment while delivering service.
- Prepared nonalcoholic specialty drinks.
- Promoted teamwork with the staff members to encourage a collaborative environment, reduce late start by 65%.
Bartender
Waldorf Astoria Hotel
Kuwait City
2023.11 - 2023.08
- Exceeded sales target and leveraging a vast knowledge of drinks options coupled with a personable approach.
- Ensure that all Guests felt welcome and were given responsive, professional, and gracious service at all times.
- Cleaned and organized the bar area in keeping with the lounge standard of excellence.
Education
Diploma - Travel and Tourism
Boston City Campus and Business College
Skills
- Strong communication skills
- Point of Sales (POS)
- Training and leadership
- Collaborative
- Team Player
- Detail Oriented
Timeline
Waiter
Tivoli La Vie Muscat
2026.01 - Current
Bartender
Waldorf Astoria Hotel
2023.11 - 2023.08
Server
Four Seasons Hotel
2023.08 - 2026.01
Bartender
Four Seasons Hotel
2019.02 - 2023.11
Diploma - Travel and Tourism
Boston City Campus and Business College