Keenan Fernandes
Muscat
Summary
Results-driven sales manager bringing several years of experience in Shipping and logistics product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Committed to optimizing processes and enhancing operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Manager
Sharaf Shipping Services & Co. LLC
Muscat
04.2023 - Current
- Executed management of lines including OOCL, YML, Transmar, CUL and TSL to drive success.
- Achieved budget and KPI targets through focused business development efforts.
- Negotiated significant contracts with mainline operators for enhanced service capabilities.
- Facilitated cross-functional team collaboration to optimize logistics and improve customer experiences.
Business Manager
Next Five LLC
Muscat
09.2022 - 01.2023
- Managed trading operations across minerals, foodstuffs, and commodities.
- Developed supplier relationships and diversified product portfolio to capture profitable opportunities.
Branch Manager
Mediterranean Shipping Company
Oman
07.2018 - 08.2022
- Managed branch operations, ensuring continuous revenue growth and operational success.
- Enhanced client relationships, resulting in higher contract achievements and improved retention rates.
- Evaluated sales performance against established goals, introducing necessary process improvements for better service quality.
- Developed innovative business strategies that maximized profitability and achieved ambitious performance targets.
District Sales Manager
Sharaf Shipping Services & Co. LLC
Muscat
05.2011 - 06.2018
- Enhanced brand visibility for Mediterranean Shipping Company and Hoyer within Oman market.
- Shifted sales approach from traditional methods to data-driven customer segmentation.
- Executed market intelligence initiatives to secure new clients and maintain top accounts.
- Achieved consistent budget exceedance, reinforcing brand positioning in Oman region.
Sales Executive
APL India Pvt. Ltd
Mumbai
03.2007 - 04.2011
- Developed Projects & Special Equipment Team (PSET) initiative to capture high-value special cargo contracts.
- Increased company revenue during recession by diversifying into special equipment and OOG cargo.
Customer Service Roles
Jet Airways & Intelenet Global Services
Mumbai
01.2003 - 12.2007
- Built strong customer relationships and service excellence foundation before transitioning to logistics sales.
Education
MBA - International Business
Welingkar Institute of Management Development & Research
Mumbai, India01.2017
BBA - Commerce
Chetana’s Hazarimal Somani College
Mumbai, India01.2002
High School Diploma -
St. Stanislaus High School
Mumbai, India01-1997
Skills
- Strategic sales and business development
- Contract negotiation and account management
- Logistics and freight forwarding
- Trade lane development and P&L management
- Customer relationship management
- Leadership and team building
Certification
- MS Office (Excel, Word, PowerPoint, Power BI), LinkedIn Learning
- Spin Selling, Huthwaite India, 2007
- Diploma in Office Automation & Networking, St. Andrews Institute, 2005
- Digital Graphics, Compufield India, 2011
Achievements
- Increased business revenue by 25% in the Oman market through strategic partnerships, complete logistics solutions, and customer retention programs
- First in the Middle East to onboard a USA service contract on OOCL
- Secured OOG (Out-of-Gauge) and special equipment cargo contracts worth $15M during a global downturn, safeguarding company profitability.
- Redesigned shipping processes at Sharaf Shipping, improving efficiency by 18%, and reducing operational costs by 12%
- Secured business in the oil and gas sector, providing complete logistics solutions, including warehousing.
- Successfully launched and grew trade lanes in the GCC, Africa, South America, and North America, enhancing market share and improving yield optimization
Languages
- English
- Hindi
- Marathi
Passport Details
- Portuguese Passport CF997784
Timeline
Sales Manager
Sharaf Shipping Services & Co. LLC
04.2023 - Current
Business Manager
Next Five LLC
09.2022 - 01.2023
Branch Manager
Mediterranean Shipping Company
07.2018 - 08.2022
District Sales Manager
Sharaf Shipping Services & Co. LLC
05.2011 - 06.2018
Sales Executive
APL India Pvt. Ltd
03.2007 - 04.2011
Customer Service Roles
Jet Airways & Intelenet Global Services
01.2003 - 12.2007
MBA - International Business
Welingkar Institute of Management Development & Research
BBA - Commerce
Chetana’s Hazarimal Somani College
High School Diploma -
St. Stanislaus High School