Hi, I’m
Katayoun Esmaeilzadegan
Summary
Vivacious and highly motivated individual with over 6 years experience in areas of customer relation and service, branding, sales and marketing. Reliable and hardworking, while being adaptable to challenging situations, confident using own initiative as well as operating in a team. Eager to utilize my interpersonal skills, experience and energy as a part of an evolving organization.
Overview
6
years of professional experience
3
years of post-secondary education
4
Certifications
2
Languages
Work History
United Furniture CompanyMuscat
Marketing Specialist
04.2022 - 06.2022
Job overview
- Proactively identified market risk analysis, and competitive analysis to develop marketing solutions and enhance business operations.
- Planned marketing initiatives while leveraging company's network to promote business development and increase sales.
- Offered pricing and feature recommendations to the management, and executing innovative marketing ideas.
- Initiated online marketing through social media platforms, and successfully increased brand exposure and market performance.
- Proficiently presented company products and services to clients in person, utilizing my interpersonal and persuasive communication skills.
SalamAirMuscat
Flight Attendant
09.2019 - 02.2022
Job overview
- Excelled in communicating effectively with people of diverse cultures, offering outstanding customer service while providing personalized solutions for customer needs.
- Meeting and exceeding food & beverages sales goals onboard, and representing company's hospitality and branding.
- Creating a supportive environment in between the crew during the flight and utilizing my abilities to insure a professional, pleasant workflow on duty.
- Successfully managed to take applicable decisions, actions and the leadership of the crew, through critical situation, safety and security emergencies.
- Preforming safety and security checks with precision and conducting flight duties in an organized manner.
KatOne brandShiraz
CEO, Dress Designer and Boutique Manager
01.2018 - 08.2019
Job overview
- Launched a brand of ladies wear, utilizing my academic knowledge while forecasting fashion trends into practice, and designing seasonal collections.
- Managed and motivated a team of 3 tailors and 2 sales assistants, and monitored performance,increasing efficiency and creating a professional, positive atmosphere to achieve the brand's objectives.
- Taking custom-made orders from VIP clients, styling and designing the garment according to one's preference and fashion aesthetics.
- Negotiated with suppliers and production team to optimize the materials' quality while controlling the costs.
- Built productive relationships with influencers, brand ambassadors and industry peers to support marketing and sales goals.
Sharbok bridal boutiqueShiraz
Sales Representative and Fashion Adviser
05.2017 - 01.2018
Job overview
- Exceeded client expectations by leading entire shopping experience, putting together ensembles and providing styling tips that were personalized.
- Scheduled brides appointments, bookings and dress rental reservations and handled incoming mail, bills and invoices to complete appropriate actions.
- Actively updated myself regarding bridal trends and oversaw merchandising strategies to effectively showcase the products with eye-catching displays.
- Analyzing sales and rental inventories and clients' feedbacks, to suggest each seasons ware purchase.
Dastan cafe and restaurantShiraz
Cafe Hostess
08.2016 - 04.2017
Job overview
- Planned and executed guest parties, by organizing menus, spaces and special requests.
- Documented reservations from guests, while staying in open communication with kitchen and serving team, assessing timings to ensure customer satisfaction.
- Shared knowledge of food and beverages and instructed guests on menu specials, enabling customers to make personal decisions based on taste and interest.
- Provided excellent service to customers, successfully increasing referrals and customer feedback.
Education
Shiraz UniversityShiraz,Iran
Completed ¾ of B.A Requirements from Political Science And Government
09.2016 - 08.2019
University Overview
- Member of Hesar political and social journal
- Spokesperson of reformist community of political college
Iranian House of Industry & Mine Education CenterShiraz, Iran
Certified Fashion Designer from Comprehensive Fashion Designing
01.2017 - 01.2018
Skills
Interpersonal and communication skills
Problem solving strength
Sales expertise
Time management & Scheduling
Visualization techniques
Customer care and service
Event planning
Branding and presentation
Network development
Persuasive
Certification
Certified fashion designer by IHIM
Timeline
Marketing Specialist
United Furniture Company
04.2022 - 06.2022
Flight Attendant
SalamAir
09.2019 - 02.2022
CEO, Dress Designer and Boutique Manager
KatOne brand
01.2018 - 08.2019
Sales Representative and Fashion Adviser
Sharbok bridal boutique
05.2017 - 01.2018
Shiraz University
Completed ¾ of B.A Requirements from Political Science And Government
09.2016 - 08.2019
Cafe Hostess
Dastan cafe and restaurant
08.2016 - 04.2017
Iranian House of Industry & Mine Education Center
Certified Fashion Designer from Comprehensive Fashion Designing
01.2017 - 01.2018