Karthik Venugopalan
Sales Manager Automobile
Muscat,MA
Summary
Results-driven Automotive Sales Manager & Dealership Operations Leader with 15+ years of experience across GCC and Indian markets, specialising in retail, corporate, and fleet sales. Proven track record of consistently exceeding sales targets (110–150%), building high-performing teams, and driving sustainable revenue growth.
Currently experienced as a Sales Manager / Branch In-Charge, overseeing end-to-end dealership operations, including sales performance, team leadership, pricing strategy, customer experience, and operational controls. Strong expertise in corporate key accounts, fleet replacement solutions, cost-of-ownership analysis, and long-term client relationship management.
Known for a hands-on leadership style, strong negotiation skills, and the ability to translate market insights into actionable sales strategies. Adept at CRM systems, AS400, reporting tools, and process optimization to improve efficiency and customer satisfaction. Maintained a 95% customer satisfaction score and recognized multiple times as “Star of the Month” for outstanding performance.
Seeking a senior leadership role where I can contribute to sales growth, market expansion, and team development, while delivering measurable business impact in the automotive industry.
📍 GCC Market Experience | Retail, Corporate & Fleet Sales
🚗 Dealership Operations | Team Leadership | Key Accounts
📊 Strategic Sales Planning | Negotiation | Customer Excellence
Overview
18
18
years of professional experience
Work History
Sales Manager, CHERY
Saud Bahwan Group
Muscat, MA
01.2024 - Current
- Lead and manage fleet, corporate, and showroom retail sales operations to achieve volume, revenue, and profitability targets.
Handle key fleet and corporate accounts, including government, leasing companies, and large organizations. - Develop fleet sales strategies, replacement plans, and cost-of-ownership proposals tailored to client requirements.
- Oversee showroom sales team performance, daily activities, lead allocation, and target achievement.
- Recruit, train, coach, and motivate sales executives to build a high-performing sales team.
- Drive pricing strategy, discount approvals, and negotiations for high-value retail and fleet deals.
- Ensure effective lead management and follow-ups through CRM and dealership systems.
Coordinate with finance, insurance, accessories, and service departments to ensure smooth deal closures. - Monitor and improve customer experience and CSI scores, handling escalations and complaints professionally.
- Conduct market analysis and competitor benchmarking to identify opportunities and improve market share.
- Plan and execute sales promotions, campaigns, and showroom activities to increase footfall and conversions.
- Oversee booking processes, documentation, registration, and vehicle delivery as per company standards.
- Prepare and review daily, weekly, and monthly sales reports, forecasts, and performance dashboards.
- Ensure compliance with company policies, audit requirements, and GCC market regulations.
- Maintain strong relationships with OEMs, leasing partners, and strategic stakeholders.
Drive process improvements and operational efficiency within the sales department.
Senior Sales Executive, TOYOTA
Saud Bahwan Automotive
Muscat, MA
05.2012 - 12.2023
- Cultivated relationships with key clients, enhancing customer loyalty and retention.
- Developed and executed strategic sales plans to achieve revenue targets.
- Mentored junior sales team members, fostering skill development and performance improvement.
- Analyzed market trends to identify new business opportunities and inform strategy.
Corporate Sales Executive
Amana Toyota
Palakkad
03.2010 - 04.2012
- Prepare daily reports of corporate and individual customer interactions via in-person meetings, emails, and calls.
- Accompany customers on test drives, explaining vehicle features, options, and driving capabilities.
- Conduct regular follow-ups on enquiries based on customer profiling.
- Negotiate final pricing and close sales efficiently.
- Educate customers on finance options, interest rates, and documentation requirements.
- Collect bookings and finance documents from customers and arrange suitable finance solutions.
- Sell vehicle accessories, high-end features, & add-ons to enhance revenue.
- Process paperwork to complete RTO formalities and registration.
- Deliver vehicles to customers as per commitments.
- Resolve customer complaints and escalations promptly to ensure satisfaction.
Sales Team Leader
Palghat Hyundai
Palakkad
01.2008 - 03.2010
- Managed and mentored a team of 5 sales members, driving performance and accountability.
- Accompanied customers with sales staff for negotiation and finalizing deals.
- Educated customers about vehicle features, advantages, and benefits (FAB), and secured sales bookings.
- Guided & coached the team to achieve performance parameters & targets.
- Conducted test drives and product demonstrations for prospective customers.
- Ensured high levels of customer satisfaction and executed delivery checklists efficiently.
- Collected Daily Sales Reports (DSR) from executives and motivated the team to meet targets.
Education
Bachelor Of Business Management Computer Applicatio - Business Administration And Management
12.2008
Skills
- Sales
- Negotiator
- Multi-tasking
- Organised
- Committed
- Problem Solving
- Leadership
- Communication
- Management
- Team Work
- Technical Knowledge
- Social Media Marketing
- Time Management
- Self-Motivation
- Work pressure handling
- Decision Making
- Conflict Resolution
- Creative Thinking
- Customer Handling
- Team Management
- Conducting marketing survey
- Product Demonstration
- Windows
- MS Word
- MS Advanced Excel
- MS PowerPoint
- MS Outlook
- Social Media Handling
- Photoshop
- DMS & GDMS
- IBM-AS400 software
- Opera
- Internet Browsing
- Hardware & Software Installation
Accomplishments
- Consistently exceeded sales targets, achieving an average 110-150% sales every month.
- Maintained an impressive 95% customer satisfaction rate across all the sales performed till date.
- Earned the prestigious 'Star of the Month' award for outstanding performance in sales and other key parameters related to this role seven times in the year 2023.
- Successfully designed and created an Excel-based car finance installment calculator, incorporating complex formulas, to enhance efficiency and accuracy for the entire sales team resulting in improved sales processes and increased productivity.
Languages
English
Arabic
Hindi
Malayalam
Tamil
Telugu
Personal Information
- Father's Name: Venugopalan K
- Gender: Male
- Nationality: Indian
- Driving License: OMAN & INDIA
- Marital Status: Married
Locations
- Kanjikode, Palakkad, Kerala, India, 678621
- Ruwi, Muscat, Sultanate Of Oman, Oman
Remarks
I request you to provide me an opportunity which suits my profile. I wish to be a part of your team, and I assure you that I will deliver the best of my services.
Driving Licence
Sultanate of Oman & INDIA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Dealer Management Systems (DMS / GDMS – GCC) Sales invoicing, vehicle allocation, delivery scheduling, warranty activation, and audit compliance IBM AS400 / ERP Systems Sales reporting, pricing controls, discount approvals, vehicle stock tracking, and management MIS CRM Systems (OEM & Dealer CRM) Lead capture, follow-ups, pipeline management, fleet account tracking, and customer lifecycle management Microsoft Excel (Advanced – Mandatory) Sales forecasting, fleet pricing models, cost-of-ownership analysis, MIS dashboards, target tracking, and KPI reports Microsoft Word Fleet proposals, corporate contracts, tender documentation, and official correspondence Microsoft PowerPoint Corporate sales presentations, fleet replacement plans, management reviews, and OEM meetings Microsoft Outlook Professional email communication with corporate clients, OEMs, leasing companies, and internal departments Finance & Leasing Systems (GCC Market) Bank and leasing portal handling, loan approvals, interest calculations, fleet leasing structures, and documentation Inventory & Logistics Systems Vehicle availability tracking, VIN allocation, aging analysis, port stock coordination, and delivery planning Government & Compliance Portals (GCC) Vehicle registration, insurance coordination, and compliance documentation as per local authority requirements OEM Portals & Manufacturer Systems Target tracking, incentive claims, wholesale reporting, campaign updates, and policy compliance Digital Lead & Communication Platforms WhatsApp Business, website enquiries, social media leads, and online customer engagement tools
Interests
Automotive Industry Trends & New Model Launches Staying updated with vehicle technologies, fleet solutions, and market developments Market & Competitor Analysis Tracking pricing strategies, fleet movements, and customer buying behavior Sales Strategy & Team Development Coaching sales teams, improving processes, and mentoring young professionals Customer Relationship Building Engaging with corporate clients and maintaining long-term professional networks Business Analytics & Excel-Based Reporting Creating dashboards, finance calculators, and performance analysis tools Digital & Social Media Marketing Using online platforms to generate leads and improve brand visibility Reading Business & Leadership Content Books and articles on sales leadership, negotiation, and management Travel & Cultural Exposure (GCC & India) Understanding regional customer preferences and business etiquette
Timeline
Sales Manager, CHERY - Saud Bahwan Group
01.2024 - Current
Senior Sales Executive, TOYOTA - Saud Bahwan Automotive
05.2012 - 12.2023
Corporate Sales Executive - Amana Toyota
03.2010 - 04.2012
Sales Team Leader - Palghat Hyundai
01.2008 - 03.2010
VLB Janakiammal College of Arts And Science - Bachelor Of Business Management Computer Applicatio, Business Administration And Management