Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic

KARTHI SAKTHIVEL

Muscat

Summary

Experienced with troubleshooting complex technical issues to ensure seamless operations. Utilizes strong analytical abilities to diagnose and resolve system problems effectively. Knowledge of customer service principles to provide exceptional user support and maintain high satisfaction levels.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Support Engineer

Mideast Data Systems (MDS Oman)
12.2016 - Current
  • Hands-on experience with key critical infrastructure cooling products: Vertiv/ Liebert- Adiabatic free-cooling chiller (AFC), Vertiv/ Liebert- HPC Chillers, Vertiv/ Liebert-Precision Direct Expansion (PDX), Vertiv/ Liebert-Precision Chilled Water (PCW), Vertiv/Liebert CRV (In-row cooling system), Vertiv/ Liebert-HPM/HPM+ (DX and CHW cooling systems), Vertiv/ Liebert-HPW, Vertiv/ Liebert-HPS, Vertiv/ Liebert-Minimate 2
  • Hands-on experience with Fire Suppression and VESDA Systems: Piping design, Implementation and T&C of Kidde clean agents like FM-200, NOVEC 1230, FLUORO-K, and conventional fire alarm system
  • Design, Implementation, and T&C of the VESDA and WLD system.
  • Successfully Completed all the pre-commissioning and commissioning related activities including Cooling SAT, Heat load test (HLT) and Integrated system testing (IST)
  • Ensure the performance run, stability run and trouble-shooting the issues occurring on the precision cooling units
  • Monitors, verifies and reports on mechanical commissioning activities to the Commissioning Manager concerning compliance with Contractor’s schedules; and reports on completion of project commissioning schedule activities
  • Created detailed incident reports to accelerate issue resolution and knowledge sharing.
  • Assists installation team/contractors in resolving problems and reports on issues related to drawings and information, schedule, quality, quantity tracking, cost reporting, and safety.
  • Resolved critical application errors to facilitate uninterrupted business operations.
  • Provides input into recovery plan to ensure progress and productivity targets are met.
  • Develops a stable working relationship with contractor(s)
  • At the directions of the Commissioning Manager, responsible for reviewing risk assessments and method statements, when necessary, with the assigned safety officer for major erection packages.
  • At the direction of the Commissioning Manager, responsible for and provides supervision, Skills and Knowledge Training to end user.
  • Collaborated with cross-functional teams to develop solutions for recurring technical problems.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Guided users through technical solutions, increasing customer satisfaction and retention.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Key projects:

1.Equinix MC 1.2 & 1.2:

  • Role: Mechanical Commissioning Engineer
  • Product: 36 units x Vertiv-Liebert PCW
  • Responsible for performing L1 to L5 tests in coordination with CxA.
  • Troubleshooting of units during various stages of the test
  • Prepare and submit T&C method statements and various levels of test reports
  • Testing and demonstrating various alarms in CRAHs to integrate with DCIM/BMS

2. Modification of Data Hall Infrastructure at Equinix MC1 -Oman

  • Role: Project Engineer and Commissioning Engineer
  • Products: Vertiv PCW units and various critical infrastructure equipment
  • Preparation of RAMS following Equinix standards work procedure
  • Manage the relocation of CRAH units, RPPs, and new installation of Tap-off boxes on the Busbar.
  • Perform all kinds of MEP works associated with critical equipment relocation jobs including the CHW flow testing & balancing for relocated equipment.
  • Perform L1 to L5 test in coordination with TFM team.

3. Construction of Tier-3 Ooredoo Data centre-Oman: Role: Mechanical Commissioning Engineer/Fire Suppression Design Engineer

  • Products: 3 units x 165TR Vertiv-Liebert AFC chiller and 16 units x PCW -CRAH units
  • Responsible for performing installation inspection, start-up, and T&C of chillers and CRAH units
  • Responsible for performing L1 to L5 test.
  • Design and supervise the implementation of fire suppression and VESDA system

4. Replacement and upgradation of cooling systems at Tier-3 Orange Data centre-Jordan

  • Role: Mechanical Commissioning Engineer
  • Products: 2 units x 210TR Vertiv-Liebert AFC chiller and 14 units x PCW -CRAH units
  • Responsible for performing installation, inspection and start-up of Adiabatic Free-cooling chillers and CRAH units
  • Configuration and testing of adiabatic cooling system with real-time ambient temperature
  • Prepare the Tier-3 test procedure following uptime standards.
  • Testing and demonstrating various alarms in CRAHs to integrate with DCIM/BMS

5. Replacement and upgradation of cooling systems at Omantel sub-marine cable landing station, Barka

  • Role: Mechanical Commissioning Engineer
  • Products: 10 units x 15TR Vertiv-Liebert PDX unit
  • Responsible for performing installation inspection and start-up of CRAC units
  • Perform copper pipe equivalent length calculation and copper pipes vacuum
  • Troubleshooting of units during various stages of the test
  • Prepare and submit T&C method statements and various levels of test reports
  • Testing and demonstrating various alarms in CRACs to integrate with DCIM/BMS


Education

B.E. - Mechanical Engineering

Jansons Institute of Technology
04-2016

Skills

  • Microsoft Office packages
  • Kidde-Flow calculation software tool
  • Vertiv-ICOM service tool
  • Kidde-PipeCAD/VESDA
  • Technical support
  • Problem-solving
  • Application support
  • Technical troubleshooting

Certification

  • Certified ICOM service tool engineer, VERTIV, Italy
  • Certified TT service PA/A9H engineer, VERTIV, Italy
  • Certified in PDX service engineer, VERTIV, Italy
  • Certified in PCW service engineer, VERTIV, Italy
  • Certified design engineer in Kidde Clean agent-FM200, NOVEC 1230, and VESDA system, Kidde, USA
  • Certified in Liebert AFC chiller service engineer, VERTIV, Italy
  • Certified in Liebert HPC service engineer, VERTIV, Italy

Disclaimer

I solemnly declare that all the details furnished above are true to the best of my knowledge.

Timeline

Technical Support Engineer

Mideast Data Systems (MDS Oman)
12.2016 - Current
  • Certified ICOM service tool engineer, VERTIV, Italy
  • Certified TT service PA/A9H engineer, VERTIV, Italy
  • Certified in PDX service engineer, VERTIV, Italy
  • Certified in PCW service engineer, VERTIV, Italy
  • Certified design engineer in Kidde Clean agent-FM200, NOVEC 1230, and VESDA system, Kidde, USA
  • Certified in Liebert AFC chiller service engineer, VERTIV, Italy
  • Certified in Liebert HPC service engineer, VERTIV, Italy

B.E. - Mechanical Engineering

Jansons Institute of Technology
KARTHI SAKTHIVEL