Seasoned Techno-Functional Project Management Professional and Insurance Domain with 18+ years of experience driving digital transformation in insurance and Insurtech across India and the Middle East. Proven expertise in PMO governance, API integrations, automation, and enterprise system implementations. Certified PMP and CISM, with strong grounding in Agile, Scrum, and Waterfall methodologies. Demonstrated success in stakeholder management, regulatory compliance, and aligning technology with business strategy to deliver sustainable outcomes.
Overview
20
20
years of professional experience
2
2
PMP and CISM
Work History
Technical PMO
Dhofar Insurance Company SAOG
Muscat
04.2024 - Current
Serving as a Technical PMO, leading strategic and digital initiatives with a focus on integrating emerging technologies to optimize business processes and enhance service delivery.
Led the development and deployment of digital solutions, working closely with IT and business units to drive automation and operational efficiency.
Provided technical oversight for the integration of APIs and digital platforms, ensuring secure and seamless interoperability between internal systems and thirdparty services.
Supported digital infrastructure and application enhancements as part of continuous improvement initiatives.
Contributed to the strategic digital transformation roadmap by aligning project outcomes with long-term technology goals.
Developed and executed project plans covering scope, timelines, resources, and budgets, aligning with both business and IT objectives.
Managed cross-functional teams and vendors to ensure timely and quality delivery of projects.
Oversaw project tracking systems, risk assessments, and reporting mechanisms to support informed decision-making.
Built and maintained collaborative relationships with internal stakeholders and external technology partners.
Ensured compliance with regulatory and security standards across all project and technical activities.
Scrum Master
Aspire Systems
Hyderabad
11.2023 - 03.2024
Facilitated daily meetings, sprint reviews, and retrospectives for cross-functional teams of up to 10 members.
Proactively identified and removed impediments that hindered team progress.
Developed, maintained, and tracked team metrics to measure their performance.
Created and managed sprint and release schedules to ensure on-time delivery.
Developed and maintained a team backlog according to product requirements.
Ensured adherence to Agile methodologies, including Scrum and Kanban.
Coached team members to ensure their understanding of Scrum principles and practices.
Collaborated with stakeholders to ensure project requirements were understood and met.
Facilitated project planning and estimation sessions for multiple teams.
Served as a key liaison between the development team and stakeholders.
Technical Project Manager
Wipro Technologies
Hyderabad
07.2023 - 10.2023
Managed $2M+ projects; delivered under budget. Resolved conflicts and tracked delivery using PM tools.
Project Manager
Value Momentum
Hyderabad
11.2021 - 12.2022
Executed multiple insurance technology projects using Agile/Scrum. Liaised with stakeholders to ensure delivery and client satisfaction.
Senior IT Manager
Arabia Falcon Insurance
Muscat
06.2013 - 07.2021
Headed IT transformation, vendor management, and digital initiatives. Built crossfunctional collaboration and led team of 15.
Applications Manager
Solidarity Saudi Takaful
Riyadh, KSA
11.2012 - 05.2013
Spearheaded application development aligned with business needs.
Project Analyst
Cognizant Systems
Hyderabad
12.2010 - 09.2012
Delivered analytical and cost-efficient project plans.
Project Leader
Assuretech Business Solutions
Trivandrum, India
09.2008 - 12.2010
Oversaw team alignment, resource optimization, and workflow automation.
Software Engineer
3i Infotech
Chennai, India
09.2005 - 08.2008
Developed applications using Java, C++, JavaScript with a focus on performance.
Education
M.Sc. - Finance & Computer Applications
Bharathiar University
01.2004
Skills
Project & PMO Leadership
Agile
Scrum
Waterfall
TATs
KPIs
UAT Coordination
Digital Transformation
API Integrations
Automation (RPA)
CRM
Core Insurance Systems
Technical Expertise
Oracle
SQL Server
ASPNET
AngularJS
Power BI
RESTful APIs
Governance & Compliance
Risk Management
CISM
Regulatory Adherence
Soft Skills
Cross-functional Leadership
Strategic Communication
Problem Solving
Certification
Project Management Professional (PMP), PMI
Certified Information Security Manager (CISM), ISACA