Judhaima Al Jahdhami

• As sales manager, Judhaima is in charge of sales and after sales of Mitsubishi Electric Air Conditioning Systems.
• His commitment to the clients is to offer them the widest range of solutions for your projects in any kind of technology, as well as assuring complete satisfaction and delivering the best value and most cost effectiveness services based on quality, reliability and trust.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Monitored HVAC markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.
• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Organized promotional events and interacted with community to increase sales volume.
• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
• Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
• Produced contracts, reports, letters, and proposals for clients.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.

As a Product Consultant - Digital Payments. Working on merchant

acquisition in partnership with Sohar International, OmanTell and AFS on digital payment solutions such eFloos (Digital Wallet) and Sohar International Point of Sale Devices and digital payments solutions consulting services

• Demonstrated products to help customers try out offerings before making purchases.
• Assisted customers with product needs and introduced new store offerings.
• Established long term customer relationships by using effective communication and active listening skills.
• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Recommended products to customers, thoroughly explaining details.
• Communicated professionally with colleagues, freelancers and clients.

Worked on one of the largest facilities management contracts in The Sultanate that was awarded to CA LLC by Petroleum Development of Oman. Judhaima's role included being a mobilization and logistics manager for the start of the contract in the interior Petroleum Development of Oman camps. After mobilization, Judhaima took the role of Facilities Manager at Petroleum Development of Oman main office building- Bait Mina Al Fahal.

• Created weeklymanagement reports outlining important facility statistics.
• Controlled expenses to meet budget requirements.
• Accounted for building usage and organizational needs when planning maintenance activities.
• Performed start-up functions on systems based on project plans, specifications and contract documents.
• Analyzed building control and HVAC system performance and recommended improvements.
• Directed tenant improvements to meet contractual demands and update building areas.
• Created sustainable improvement initiatives for efficient use of energy.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Interviewed, hired and trained qualified maintenance employees.
• Coached and mentored associate installation specialists in system installation.
• Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
• Responded to building emergencies and managed repairs.
• Maintained HVAC, temperature control, electrical and building automation systems.
• Drove continuous improvement of processes and systems operation.
• Investigated problems and determined appropriate remedies.
• Led corporate initiatives such as developing and implementing Sales and Marketing Training program.
• Conducted daily inspections of facility grounds, external structure, systems, and equipment.
• Supervised staff of 13, including MEP Team and Soft Services in day-to-day activities.

• As a sales and Marketing Representative.
• Worked on building relations with public and private sectors so as to promote contracts and winning tenders.
• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
• Managed full-cycle marketing and advertising strategies including estimating costs, managing resource allocation and adjusting production schedules.
• Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
• Identified appropriate marketing channels and target customers for campaigns.

• During Judhaima's Aviation Academy training years as the Assistant restaurant manager.
• The managerial role helped Judhaima develop good communication skills with customers, marketing and sales skills and being a good team leader of a staff 20 fellow workers.

• Helped with his family bussines with the day to day management of administrative and public relations of the consultancy.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Drafted agendas, recorded minutes and created documents for meetings.
• Produced highly accurate internal and external letters and memoranda.
• Scheduled office meetings and client appointments for staff teams.
• Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.

• With a team selling high end German Cutlery by appointments with family households and restaurants.
• Led team of 10 salespeople to exceed quarterly sales goals.
• Reported sales data to upper management as directed.
• Monitored sales team performance and provided constructive feedback.
• Provided exceptional customer service to foster client loyalty and satisfaction.
• Implemented new marketing initiatives to drive sales and improve overall performance.
• Promoted brand awareness and utilized networking to increase brand development.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.