Jomon Joy
Automobile Technician
Kottayam
Summary
To attain a position to utilize my skills and abilities in the organization that offers professional growth while being resourceful, innovative and flexible. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly motivated mechanic with 14 years of automobile industry experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Service Manager
TITANIUM FOR CARS
MUSCAT
09.2021 - Current
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Utilized proper tools and materials to adhere to safety guidelines.
- Working in new generation vehicles diagnosing and trouble solving
- well knowledge in engine overhaul and transmission repair
- experience in ,,bmw,mercedes,chevrolet,GM vehichles
- knowledge in electrical and ac work
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Organized ongoing maintenance schedules to boost system performance.
- Managed efficient teams of up to 10 employees.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Service Manager
PV GRANITES
KOTTAYA,KERALA
01.2016 - 07.2021
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Developed process improvements to enhance overall delivery of service.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
Service Manager
POOMKUDY MOTORS PVT LTD
PATHANAMTHITTA,KERALA
05.2015 - 01.2016
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Negotiated with vendors to secure best prices for parts and supplies.
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
MECHANICAL HEAD
METAGUARD ROAD WORKING AND MESHINERIES
MAVELIKKARA,KERALA
12.2013 - 02.2015
- Performed routine and scheduled maintenance services.
- Delegated jobs to subordinates and monitored quality of work.
- Maintained cleanliness, safety and efficiency of garage.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Foreman
GOLDEN SWAN TRANSPORT LLC
fujaira,UAE
10.2010 - 09.2013
- Handling of all Mechanical and Electrical jobs of cars and trucks
- Workshop in Charge
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Worked alongside team to accomplish work goals according to schedule.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
Supervisor
Car Care
erattupetta,kerala
08.2008 - 06.2010
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Mecanic
own garage
kottayam,kerala
12.2006 - 07.2008
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma -
Govt.Polytechnic College Nattakom
Kottayam,kerala,india 01.2004 - 06.2006
S.S - Humanities
Plus Two, St. Mary’s H, Kerala
Bharananganam,kerala,india 03.2000 - 03.2002
High School Diploma -
L.F.H.S Chemmalamattam
Kerala,india 06.1999 - 03.2000
High School Diploma -
G Tech
Kerala ,india 09.2006 - 10.2006
High School Diploma -
NLPTC HDE.COM
PALA,KERALA,INDIA 12.2002 - 10.2003
Skills
Technition
Work experience
Fluent in english
Employee supervision
Documentation and reporting
Strategic business planning
Technical Support
Staff Management
Proficient in programing
Accomplishments
- Maintenance Company Mechanical Head
- December 2013 – February 2015
- Handling of all mechanical jobs of cars, wheelloader, excavator, dozer, heavy dumper, graderand controlling of 40 drivers 7 mechanics and 7operators
- Also have experience in Apollo DM-50, DM-60
- Asphalt Plant maintenance and Operating
- Service Manager Poomkudy motors PVT LTD
- May 2015 – January 2017
- Works in MAN vehicle service division (servicehead)
- Works in own garage and Managing
- January 2017 – August 2021
- Service Manager, Titanium for Cars
- September 2021 – Still workingo Experience in new generation luxury carsservice and maintenanceo Knowledge in Mechanical works includingengine works, transmission works electricalworks online programming codingo Knowledge in advanced ADAS programmingo Well knowledge in using advanced scanning
- Tool (AUTEL)o Knowledge in HEX prog for Mercedes
- Vehicleso Knowledge in BMW advanced scanning toolo Knowledge in LEXUS and TOYOTA Special
- Tools and Programmingo Knowledge in American vehicles Mechanicaland Electrical work (JEEP, RAM, Chevrolet)o Knowledge in controlling and handling a firmalone
Timeline
Service Manager
TITANIUM FOR CARS
09.2021 - Current
Service Manager
PV GRANITES
01.2016 - 07.2021
Service Manager
POOMKUDY MOTORS PVT LTD
05.2015 - 01.2016
MECHANICAL HEAD
METAGUARD ROAD WORKING AND MESHINERIES
12.2013 - 02.2015
Foreman
GOLDEN SWAN TRANSPORT LLC
10.2010 - 09.2013
Supervisor
Car Care
08.2008 - 06.2010
Mecanic
own garage
12.2006 - 07.2008
High School Diploma -
G Tech
09.2006 - 10.2006
High School Diploma -
Govt.Polytechnic College Nattakom
01.2004 - 06.2006
High School Diploma -
NLPTC HDE.COM
12.2002 - 10.2003
S.S - Humanities
Plus Two, St. Mary’s H, Kerala
03.2000 - 03.2002
High School Diploma -
L.F.H.S Chemmalamattam
06.1999 - 03.2000