Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Jojie-mar Capalungan

Jojie-mar Capalungan

Isabela,Philippines

Summary

Accomplished professional with extensive experience in the hospitality industry, adept at utilising stock rotation tactics and ensuring forecasting accuracy. Demonstrates efficient time management and critical thinking capabilities, contributing to innovative merchandise display creativity and proficient purchasing procedures knowledge. Aims to leverage skills in a dynamic environment to drive operational excellence and enhance customer satisfaction.

Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.

Overview

7
7
years of professional experience
12
12
years of post-secondary education

Work History

Cashier/ Waiter

Go Kiks Kitchenomiks
Al khuwair, Muscat., Oman
08.2023 - Current
  • Managed queue effectively during peak hours for seamless checkout process.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Processed payments swiftly for improved customer experience.

Assistant Head Baker

Cindy's Bakery and Restaurant
Santiago City, Isabela., philppines
07.2020 - 07.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Sales/Merchandiser

Fly ace Company
Cauayan City, Isabela., Philippine
10.2018 - 06.2020
  • Facilitated communication between the head office and retail outlets; ensured consistent understanding of company policies across all parties involved.
  • Ensured compliance with health and safety regulations during merchandise setup and disassembly.
  • Maintained an organised inventory, ensuring all stock levels were accurate and up-to-date.
  • Resolved any issues regarding product pricing or placement promptly, improved customer satisfaction levels in-store.

Education

Certificate of Higher Education - TVL Major in Bread and Pastry Production

Senior /Vocational High School
Reina Mercedes, Isabela, Philippines.
06.2016 - 04.2018

Junior High School
Reina Mercedes, Isabela, Philippines.
06.2012 - 04.2016

Elementary School
Duyong, San Carlos City, Pangasinan, Philippines.
06.2006 - 04.2012

Skills

  • Hospitality industry experience
  • Stock rotation tactics
  • Forecasting accuracy
  • Efficient time management
  • Critical thinking capabilities
  • Merchandise display creativity
  • Purchasing procedures knowledge

Languages

English
Intermediate
Filipino
Native

Affiliations

  • Watching movies
  • Taking photos of Nature

References

References available upon request.

Timeline

Cashier/ Waiter

Go Kiks Kitchenomiks
08.2023 - Current

Assistant Head Baker

Cindy's Bakery and Restaurant
07.2020 - 07.2023

Sales/Merchandiser

Fly ace Company
10.2018 - 06.2020

Certificate of Higher Education - TVL Major in Bread and Pastry Production

Senior /Vocational High School
06.2016 - 04.2018

Junior High School
06.2012 - 04.2016

Elementary School
06.2006 - 04.2012
Jojie-mar Capalungan