Joerry Marababon

• Experienced IT Manager with over 10 years of expertise in managing school IT systems, including MIS administration
• Strong track record of delivering technology solutions that enhance infrastructure, improve performance, and support the educational goals of the institution
• Known for successfully leading IT projects and fostering a collaborative, tech-forward environment
• Led IT projects, including planning, execution, and monitoring to ensure timely and within-budget completion
• Conducted regular IT audits to identify areas for improvement and ensure optimal performance of IT systems
• Implemented cybersecurity measures to protect the organization's data and infrastructure from potential threats
• Managed IT budgets and expenditures, optimizing costs while maintaining high standards of service and support
• Provided training and support to staff on IT systems and software to enhance productivity and ensure efficient use of technology
• Monitored and analyzed IT system performance and made recommendations for improvements and upgrades
• Ensured the availability and reliability of IT services through proactive maintenance and monitoring
• Developed and maintained disaster recovery plans to ensure business continuity in case of system failures or emergencies
• Collaborated with other departments to identify and address their IT needs, providing customized solutions to enhance operations
• Reporting directly to Regional IT Head with weekly reports and meetings for updates in School IT Operations.
• Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.

• Managed installation, configuration, and maintenance of Laptops, PCs, and network infrastructure
• Troubleshot and resolved hardware, software, and network issues, providing comprehensive user support
• Set up and administered user accounts and IT equipment in various environments, including offices and classrooms
• Ensured compliance with backup procedures, data transfers, and regular system updates
• Produced and managed live streams on social media for school advertisements and activities, enhancing the school's online presence during COVID-19
• Supported teachers and staff in conducting online classes using Microsoft Teams and Google Classroom, ensuring smooth and effective virtual learning environments

• Served as the Project Manager for School ERP system development; prepared and established budgets, priority lists, risk management parameters, and ensured consistent adherence to deadlines and timetables
• Implemented VoIP Avaya System, replacing analog units
• Installed and managed CCTV across the entire campus
• Implemented Open Source PfSense firewall, load balancing, failover, and traffic shaper rules
• Managed DELL PowerEdge 730 and 710 Servers for DHCP, DNS, file, and FTP services
• Managed DELL SonicWALL NSA 2600 for network firewall
• Troubleshot system and network problems, diagnosing and solving hardware or software faults, and replacing parts as required
• Maintained and updated the school website for monthly activities
• Assisted teachers and staff through a series of actions, either face-to-face or over the phone, to set up systems or resolve issues

• Teach classes as assigned in a multi-campus environment
• Teach credit or non-credit courses within field or discipline as needed.
• Post and maintain regular office hours to ensure accessibility to colleagues and to students for advisement and consultation.
• Provided personalized instruction to students struggling with specific IT concepts, leading to improved understanding and academic performance.
• Prepare, distribute, and submit syllabi and approved course outlines for all assigned sections in accordance with program and divisional policies.
• Substitute for other instructors within field or discipline in case of an absence.
• Enhanced IT proficiency among students by incorporating hands-on activities and real-world examples into lessons.
• Serve as Thesis advisor within the current college advisement system.

● Install and configure Domain Controller with DNS and DHCP roles.
● Manage Active Directory users: Create, change, and delete user accounts per request.
● Install, configure, and maintain server systems and software for the lab; monitor
performance and upgrade as necessary; configure and debug server and network desktop
clients to include TCP/IP, network printers, security management, and other applications;
monitor server and disk utilization; evaluate capacity planning requirements; and provide
recommendations.
● Plan and implement desktop services, servers, and operating systems in a networked
environment; monitor server and disk utilization; evaluate capacity planning
requirements; and provide recommendations.
● Develop and maintain network server security plan.
● Install and configure unmanaged switches and other network devices.
● Diagnose and repair computer hardware and software problems including upgrading
hardware as necessary.
● Assure proper operations of computer systems, servers, and other electronic equipment;
participate and assist in the researching, planning, and formulating solutions for various
server and network functions.
● Monitor system backups; maintain and schedule backup procedures.
● Review and maintain reports and logs; utilize various programs to generate reports and
evaluate system information; prepare and maintain a variety of records and reports related
to assigned systems and activities.
● Advise faculty and staff on new or upgraded instructional systems; communicate with
faculty regarding future needs; evaluate, price and recommend equipment and software
purchases for lab materials and supplies.
● Assess user problems and recommend hardware and software solutions; assist with
setting up processes and procedures for recommended hardware and software.
● Establish and enforce lab rules and policies by monitoring lab utilization and
communicating with other faculty and staff; prepare and maintain documentation and
handouts on lab procedures and operating systems usage.
● Schedule, deliver, install, and maintain audio-visual and other peripherals in classrooms;
set-up classrooms as necessary; instruct others on equipment use; troubleshoot and
perform preventative maintenance on equipment.

● Providing 1st and 2nd level IT support to our employees over the phone, in person and
remotely
● Troubleshoot network related issues including but not limited to user or site connectivity,
audio and video conferencing.
● Ensures maximum issue resolution in minimum time to meet employee’s needs. Will
order new IT equipment for new hires (computers, software, accessories). Oversees the
daily performance of computer systems.
● Ensure that all computers are secured effectively by installing and updating antivirus
software.
● Assists the Director of IT with planning, analysis, development, and implementation of
field related IT projects, standards, guidelines, and policy.
● Coordinates and helps manage IT related work and projects with field office IT staff,
consultants, or designated point person(s).
● Installation and maintenance for the P.O.S., Enrollment System, Electronic Memo, Billing
System, Inventory System developed by in house developer.
● Provides Hardware/Software and Network support for RF ID(Library), Biometric
Scanner (School Employees), Barcode Scanner (Students).
● Assists Library Staff and students in using Starbooks, OPAC(online public access
catalog).
● Setup/Configure Point-Multipoint Wireless Connection ISP style using Ubiquiti AirMAX
and Nano Station with 5GHz offer 100+Mbps of real outdoor throughput up to 30km+ in
range.
● Monitor and maintain systems running in VMware Workstations.
● Knowledge on configuring Cisco and Ubiquiti routers for its high availability.
● Maintain and support Institution’s network infrastructure.