JOEL PIENCENAVES
MUSCAT,Oman
Summary
Experienced professional with focus on customer service and cash handling. Capable of creating smooth transactions and positive shopping experience through excellent communication and problem-solving skills. Committed to maintaining accuracy and providing top-notch service.
Overview
15
15
years of professional experience
Work history
Cashier/ Front of the house
Nine 50 & Ladh kitchen Mall of oman
MUSCAT, Oman
2024.10 - Current
- Resolved customer complaints professionally leading to higher retention rates.
- Processed payments swiftly for improved customer experience.
- Assisted customers with enquiries to enhance their orders experience.
Cashier supervisor
cheezr nizwa
Nizwa, Oman
2022.07 - 2024.10
- Supervised team of cashiers, upheld high standards of professionalism.
Kitchen staff
Dynamite lab coffee
Nizwa, Oman
2019.07 - 2022.07
- Handled food carefully, minimising risk of cross-contamination between raw and cooked items.
- Enhanced taste and presentation of dishes with appropriate garnishing techniques.
- Adhered to health and safety regulations by maintaining a clean working environment.
Cashier Costumer service
SMASCO SAUDI COMPANY
Riyadh , KSA
2014.08 - 2018.08
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Coordinated with team members for smooth shift transitions.
Grill man
Redmix Binondo
Manila, Philippines
2011.02 - 2014.03
- Prepared ingredients for efficient service, leading to customer satisfaction.
- Achieved consistent quality by strictly following recipe instructions and maintaining proper grilling temperatures.
- Seasoned and marinated foods for enhanced flavour profiles.
Education
BS HRM -
College under graduate
Manila 2010-06
Skills
- Customer relations
- Cash handling
- Can work under pressure
- Friendly to customers
Languages
English & Arabic
Upper intermediate
B2
Timeline
Cashier/ Front of the house
Nine 50 & Ladh kitchen Mall of oman
2024.10 - Current
Cashier supervisor
cheezr nizwa
2022.07 - 2024.10
Kitchen staff
Dynamite lab coffee
2019.07 - 2022.07
Cashier Costumer service
SMASCO SAUDI COMPANY
2014.08 - 2018.08
Grill man
Redmix Binondo
2011.02 - 2014.03
BS HRM -
College under graduate