Dynamic professional with a solid background in strategic planning and leadership, skilled in problem-solving and team building under pressure. Exceptional communication abilities and public relations expertise enhance organizational success. Proficient in Google Workspace and marketing strategies, driving effective collaboration and growth opportunities.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Technical Incharge
SUN AND SAND SPORTS
Muscat, Oman
07.2017 - 06.2025
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Consistently arrived at work on time and ready to start immediately.
Increased customer satisfaction by resolving issues.
Completed duties to deliver on targets with accuracy and efficiency.
Oversaw daily operations to achieve high productivity levels.
Senior maintenance Officer
Nippon Toyota
Ernakulam, India
04.2015 - 04.2017
Conducted regular equipment audits for compliance with health and safety regulations.
Oversaw work orders, coordinated team efforts to expedite repairs efficiently.
Improved safety by conducting regular and thorough inspections of facilities.
Liaised effectively with external contractors, ensured timely completion of outsourced projects.
Participated proactively in team meetings, contributed valuable input based on practical experience from the field.
Demonstrated excellent troubleshooting abilities across a range of building services equipment, proved versatility in skill set.
Streamlined workflow processes with the implementation of an effective preventive maintenance schedule.
Store manager sport and camping equipment
Adidas India private limited
Thiruvalla, India
02.2013 - 02.2015
Recruited new staff members – led orientation and training programmes.
Managed sports and camping equipment inventory to ensure consistent product availability.
Maintained safety protocols throughout the store, ensured secure shopping experience.
Implemented innovative marketing strategies, drove store traffic.
Developed relationships with suppliers to guarantee timely deliveries.
Trained staff on product knowledge for superior customer service delivery.
Handled customer complaints in a professional manner, achieved satisfactory resolutions.
Oversaw daily store operations, ensured smooth running of the shop floor.
Analysed sales data to identify areas of improvement and opportunity.
Collaborated with area manager for strategic planning and target setting activities.
Initiated marketing campaigns and promotions to maximize shop sales.
Established clear budgets with sound controls to keep business operating with optimum finances.
Education
Engineering in Electronics and communication - Electronics and communication
Matha college of Technology
Ernakulam / India
04.2005 - 04.2009
MS OFFICE - MS OFFICE (WORD EXCEL POWER POINT)
NIIT
Thiruvalla / India
06.2010 - 12.2010
Skills
Calm under pressure
Problem-solving
Communication skills
Team building
Strategic planning
Leadership
Public Relations
Google Workspace
Knowledge of [Software]
Marketing
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Upper intermediate
Timeline
Technical Incharge
SUN AND SAND SPORTS
07.2017 - 06.2025
Senior maintenance Officer
Nippon Toyota
04.2015 - 04.2017
Store manager sport and camping equipment
Adidas India private limited
02.2013 - 02.2015
MS OFFICE - MS OFFICE (WORD EXCEL POWER POINT)
NIIT
06.2010 - 12.2010
Engineering in Electronics and communication - Electronics and communication
SNCO INCHARGE TECHNICAL CONTROL ROOM (TCR) at S-400 LONG RANGE SURFACE TO AIR GUIDED WEAPON MISSILE SYSTEM, AIR FORCE STATION ADAMPURSNCO INCHARGE TECHNICAL CONTROL ROOM (TCR) at S-400 LONG RANGE SURFACE TO AIR GUIDED WEAPON MISSILE SYSTEM, AIR FORCE STATION ADAMPUR