Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JABEL LUZIGE SENTONGO

JABEL LUZIGE SENTONGO

Muscat,MA

Summary

Results-driven ,Executive Head Chef with a proven track record of excelling in strategic decision-making and staff training, recognized for enhancing customer satisfaction and reducing food waste through innovative menu development and effective team management. Committed to delivering high-quality culinary experiences while fostering a collaborative work environment.

Overview

12
12
years of professional experience

Work History

MANAGER /Executive Head Chef

KBS.SMOKE HOUSE
04.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Head Chef

KBS. SMOOKE HOUSE
12.2019 - 04.2024
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Placed orders to restock items before supplies ran out.
  • Developed and cooked memorable dishes that brought new customers into establishment.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Created recipes and prepared advanced dishes.
  • Optimized ingredient usage through meticulous waste tracking procedures, significantly reducing overall food waste levels within the establishment.
  • Elevated dining experience by pioneering innovative menu items that catered to diverse dietary preferences.
  • Achieved recognition in renowned culinary publications, elevating restaurant's status and attracting wider clientele.
  • Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Adapted quickly to industry trends and dietary innovations, ensuring menu remained relevant and appealing.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

HEAD CHEF

TIPSY TAKEAWAY AND RESTAURANT
11.2018 - 11.2019
  • Hired, managed, and trained kitchen staff.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
  • Designed visually appealing plated presentations that enhanced both taste appeal and overall dining experience for patrons.
  • Boosted team morale and reduced turnover by developing comprehensive training program for new chefs.
  • Negotiated with vendors for better pricing, improving profit margins without compromising on ingredient quality.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

HEAD CHEF

CAFE MOCCA
02.2013 - 10.2018
  • Conducted regular performance evaluations for kitchen staff members to provide constructive feedback and set goals for continuous improvement.
  • Participated in local culinary competitions, elevating the restaurant's reputation within the community.
  • Maintained a clean and sanitary kitchen environment, ensuring compliance with health regulations.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Developed signature dish that became bestseller, combining innovative flavors with classic techniques.

Education

MEAT PREPARATION - MEAT PREPARATION AND STORAGE

U.S MEAT EXPORT FEDERATION
MUSCAT
04-2024

Bachelor of Science - Applied Psychology

MAKELELE UNIVERSTY
KAMPALA
01-2018

High School Diploma -

UGANDA INSTITUTE BUSINESS AND MANAGEMENT STUDIES
KAMPALA
02-2016

Skills

  • Strategic decision-making
  • Customer engagement
  • Strategic planning
  • Relationship building
  • Staff training and development
  • Operations management
  • Goal setting
  • Project planning
  • Complex Problem-solving
  • Performance management
  • Negotiation
  • Product management
  • Financial records oversight
  • Attention to detail
  • Analytical skills
  • Team development
  • Time management abilities

Timeline

MANAGER /Executive Head Chef

KBS.SMOKE HOUSE
04.2024 - Current

Head Chef

KBS. SMOOKE HOUSE
12.2019 - 04.2024

HEAD CHEF

TIPSY TAKEAWAY AND RESTAURANT
11.2018 - 11.2019

HEAD CHEF

CAFE MOCCA
02.2013 - 10.2018

MEAT PREPARATION - MEAT PREPARATION AND STORAGE

U.S MEAT EXPORT FEDERATION

Bachelor of Science - Applied Psychology

MAKELELE UNIVERSTY

High School Diploma -

UGANDA INSTITUTE BUSINESS AND MANAGEMENT STUDIES

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