Expert in Microsoft Word, Excel, and PowerPoint with strong capabilities in software installation and internet navigation. Skilled in documentation preparation and airline reservation systems, enhancing business-to-business transactions and client networking. Proven ability to oversee teams effectively, aiming to boost organizational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work history
Travel Consultant
ALNEBRAS TRAVEL & TOURISM
, OMAN
2019.03 - 2026.05
Strengthened communication skills through regular interactions with others.
Worked effectively in fast-paced environments.
Passionate about learning and committed to continual improvement.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Self-motivated, with a strong sense of personal responsibility.
Achieved customer satisfaction by providing tailored travel solutions.
Ticket Agent
SUN WORLD TRAVEL & TOURISM L.L.C.
Salalah
2017.11 - 2019.02
16 Month experience in Salalah (OMAN) in(SUN WORLD TRAVEL & TOURISM L.L.C.)
Used computerized ticketing systems to process ticket orders accurately and securely.
Processed cash and credit card transactions securely and promptly for customer payments.
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
Provided schedule, routing and fare information to assist customers with ticket purchases.
Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
1 year experience marketing super store
Office cleaner
UNIQUE FAST TRAVEL AND TOURISM
GUJRAT, PAKISTAN
2015.06 - 2017.05
Upheld sanitary conditions in break rooms and washrooms for staff wellness.
Ensured safe workspace by removing potential hazards from office floor.
Sustained cleanliness in kitchen areas by wiping down appliances after use.
Minimised pest issues through consistent rubbish removal, upkeeping hygienic conditions.
Education
High School Diploma -
Higher Secondary School
Kotla
Matriculation - undefined
Higher Secondary School
Kotla
Skills
Experienced in Word, Excel, and PowerPoint
Software installation expertise
Leisure travel
Internet proficiency
Documentation preparation
Airline reservations systems
Business-To-Business deals
Team oversight
Client networking
LANGUAGES
English: Intermediate (B1)
Hindi: Upper intermediate (B2)
Arabic: Intermediate (B1)
Urdu: Advanced (C1)
PERSONAL APPRAISAL
Hard working and dedicated.
Sincere and result oriented.
Can work under pressure with time bound performance.