IMRAN ALI
MUSCAT ,OMAN
Summary
Experienced professional with expertise in social media marketing, hardware and software installation, and telephone sales. Demonstrates exceptional data entry speed and proficiency in the MS Office suite. Skilled in basic bookkeeping, customer service, invoice processing, file and document management, and Outlook email management. Adept at information management with a keen eye for detail. Committed to leveraging skills to contribute effectively to organizational success while pursuing continuous professional development.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Sale consultant
Taiba Immigration Consultancy
Muscat, Oman
12.2024 - 03.2025
- Assisted customers through entire sales process to ensure satisfaction.
- Handled after-sales services proficiently, ensuring client retention.
- Generated leads to increase potential business opportunities.
- Built strong relationships with customers, resulting in repeat business.
- Negotiated and closed sales to secure profitable deals and contracts.
- Provided customers with price information and handled financial transactions.
- Delivered high sales performance within budget to strict deadlines and targets.
Office assistant
Ishaq Engineering Company PVT LTD
Distract Gadoon kpk, Private Company
03.2020 - 02.2024
- Maintained office files for reliable reference, including electronic and hard copies.
- Took and relayed messages between staff, customers and other parties.
- Handled basic invoicing and mail management for office staff.
- Oversaw daily office operations and equipment maintenance.
- Called customers with past-due invoices to request prompt payment.
- Supported staff with administrative needs for photocopying, faxing and filing.
Computer operator
Shaheen Collection
KPK Swabi , Private Comapny
07.2018 - 01.2021
- Installed new hardware, software updates and security patches.
- Coordinated with IT teams to troubleshoot and resolve network connectivity issues.
- Inspected hardware components, identifying and replacing faulty equipment.
- Verified proper installation and connection of cables, operating systems and software.
- Managed user accounts and permissions for secure access controls.
Education
Bachelor Of Science - Computer
University Of Swabi
Pakistan KPK /2013 - /2015
Diploma Information Technology - IT
Sublime College Of English Language & IT Swabi
Pakistan KPK 10.2016 - 07.2017
Recruit Clerk Course - Computer
Army School OF Logistic
Pakistan KPK 02.2017 - 05.2017
Skills
- Social media marketing
- Hardware and Software Installation
- Telephone sales
- Data entry speed
- MS office suite expertise
- Basic bookkeeping
- Customer Service
- Invoice processing
- File and document management
- Outlook email management
- Information management
Languages
English
Upper intermediate
Urdu
Fluent
pashto
Fluent
Arabic
Elementary
Timeline
Sale consultant
Taiba Immigration Consultancy
12.2024 - 03.2025
Office assistant
Ishaq Engineering Company PVT LTD
03.2020 - 02.2024
Computer operator
Shaheen Collection
07.2018 - 01.2021
Recruit Clerk Course - Computer
Army School OF Logistic
02.2017 - 05.2017
Diploma Information Technology - IT
Sublime College Of English Language & IT Swabi
10.2016 - 07.2017
Bachelor Of Science - Computer
University Of Swabi
/2013 - /2015
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