Imad Al Sadi
Muscat
Summary
Experienced Orderly Administrative Director with over 20 years of expertise in business management and administration. Dedicated to facilitating smooth business operations and optimizing resources for maximum efficiency. Exceptional abilities in organizing staff training and development initiatives and adept at budget development and adherence.
Overview
22
22
years of professional experience
Work History
Sr. Human Resources & Administration Executive
National Travel Operator (Visit Oman)
07.2024 - Current
- Strategic HR and Administration Oversight: Work closely with management to advise on HR and administration issues
- Translate strategic HR vision into operational plans
- Define policies supporting organizational objectives
- End-to-End HR Operations Management: Oversee recruitment, payroll, performance management, etc
- Recommend and implement best HR practices
- Develop and manage employee cost and training budgets
- Stakeholder Management and Relations: Manage relationships with external stakeholders (OMRAN, OIA, MoL)
- Lead recruitment, selection, and talent retention efforts
- Address employment relations issues and grievances
- Talent Development and Performance Management: Focus on leadership development
- Conduct training needs analysis and develop training plans
- Lead transparent and efficient performance appraisal processes
- Administrative Support and Compliance: Handle government entity liaison for document renewals
- Assist with visa processing and maintaining personnel records
- Manage fleet administration and insurance.
- Facilitated cross-departmental communication, fostering a collaborative work environment that improved project outcomes.
Acting HR Manager
Oman Convention & Exhibition Center
11.2019
- Collaborate with management to provide HR advice and support
- Align HR strategies with organizational goals and develop annual plans
- Establish HR policies and processes to support objectives
- Manage end-to-end HR operations and recommend best practices.
Recruitment Specialist
Oman Convention & Exhibition Center
03.2015
- Assist the HR Manager with budgeting, forecasting, and expenditure tracking for HR department activities, including training, recruitment, and employee recognition programs
- Provide support, guidance, and coaching to managers on HR policies, procedures, and recruitment processes
- Manage recruitment processes, ensuring fairness, professionalism, adherence to policies, and budgetary constraints
- Communicate recruitment status to HR Manager weekly and maintain accurate records
- Oversee employee onboarding processes, including preparing contracts, start-up kits, updating HRIS, and managing housing allocations for new starters within the OCEC compound.
Officer Branch Operations
Oman Qatar Insurance Company (OQIC)
09.2014
- Build market business connections to enhance branches development
- Establish marketing and business development strategies to strengthen company business share of the market segment
- Develop local talent in areas related to development of business and new market entries
- Devise solutions to address competition campaigns and strengthen company marketing and business development endeavors
- Responsible to recruit candidates for branches
- Responsible for all issues related to staff and branches around Oman
- Gathering all the branches staff regularly to motivate and encourage them
- Representing the company in internal and external events whenever needed
- Giving training to all staff to develop their skills and talents
- Controlling and managing company agents and brokers
- Monitoring the target of each branch individually and supporting whenever needed
- Maintain the relationship with existing clients and built new ones by opening new horizons.
Branch In-Charge
Oman Qatar Insurance Company (OQIC)
01.2012 - 01.2014
- Improved employee morale and team spirit which has impacted sales and reduced claims ratio
- Established new market entries with reputable major governmental and non-governmental bodies which impacted sales and market share
- Devised an internal sales strategy to enhance market share, retention of good customers, and mitigating risk.
Motor Claim Officer
Oman Qatar Insurance Company (OQIC)
01.2009 - 01.2011
- Revised list of retail suppliers (mainly garages and motor workshops) to enhance efficiency and customer satisfaction while maintaining profitable endeavors for the company
- Devised a follow-up database of customers to improve communication and tracking of pending claims
- Developed new contacts with salvage vehicle division to enhance company return.
Indemnity Legal Representative
Oman Qatar Insurance Company (OQIC)
01.2007 - 01.2009
- Established good rapport with the Royal Oman Police and other governmental agencies to expedite company claims
- Present to courts of law to represent the company in un-settled claims
- Developed an internal indemnity schedule to minimize amounts compensated
- Established a court-free approach to resolving claims.
Senior Customer Associate
Oman Qatar Insurance Company (OQIC)
01.2005 - 01.2007
- Achieve monthly sales targets
- Uphold highest levels of customer service and communication
- Maintain a personable and team-based approach with peers.
Assistant Administration Officer
Muscat Insurance Company (MIC)
01.2003 - 01.2005
- Provide administrative assistance to facilitate employee immigration and residency documents
- Communication with various types of governmental and private establishments regarding company external relations
- Translation of important documents (Arabic-English).
Education
National Vocational Training -
Ministry of Manpower (MMP)
High Diploma in Business Enterprises -
Oman Tourism College
Muscat01.2022
Insurance Diploma -
Bahrain Institute of Banking & Finance
Muscat01.2011
Skills
- Fluent Arabic and English (written and verbal) communication
- Dexterity with Microsoft Office suite
- Experience on Ungerboeck Program
- Excellent negotiation skills, problem solving, and objective orientation
- Organizational Management
- Critical Thinking
- Decision-Making
- Human Resources
- Organizational Leadership
Maritalstatus
Married
Othercontactnumbers
+968 92 919 191
Personal Information
Date of Birth: 11/23/1982
References
Available upon request.
Hobbies and Interests
Poetry, entertainment, travel, and camping.
Timeline
Sr. Human Resources & Administration Executive
National Travel Operator (Visit Oman)
07.2024 - Current
Acting HR Manager
Oman Convention & Exhibition Center
11.2019
Recruitment Specialist
Oman Convention & Exhibition Center
03.2015
Officer Branch Operations
Oman Qatar Insurance Company (OQIC)
09.2014
Branch In-Charge
Oman Qatar Insurance Company (OQIC)
01.2012 - 01.2014
Motor Claim Officer
Oman Qatar Insurance Company (OQIC)
01.2009 - 01.2011
Indemnity Legal Representative
Oman Qatar Insurance Company (OQIC)
01.2007 - 01.2009
Senior Customer Associate
Oman Qatar Insurance Company (OQIC)
01.2005 - 01.2007
Assistant Administration Officer
Muscat Insurance Company (MIC)
01.2003 - 01.2005
National Vocational Training -
Ministry of Manpower (MMP)
High Diploma in Business Enterprises -
Oman Tourism College
Insurance Diploma -
Bahrain Institute of Banking & Finance
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