Hurren Ambu Saidi
Nizwa
Summary
Results-driven Global Business Management graduate with experience in marketing, management, and customer service. Proven expertise in leadership, business strategy, and cross-functional team collaboration. Skilled in utilizing data for decision-making and optimizing operational processes. Passionate about business development, customer relations, and continuous improvement. Seeking to leverage business acumen and leadership skills to drive growth and efficiency in a dynamic business environment.
Overview
4
4
years of professional experience
Work History
Branch Services Manager (Part-time)
Sanad Services Center
10.2024 - Current
- Oversee daily operations of the branch, ensuring optimal service delivery and operational efficiency
- Resolve customer complaints and inquiries, ensuring a positive client experience
Affiliate, dotnxt Jadeer Program
OXY & AWJ Innovation
10.2023 - 07.2024
- Collaborated with cross-functional teams to deliver business solutions for key clients
- Conducted market research and analyzed data to inform decision-making
Marketing Assistant Trainee at 3D Factory
by Matterz Company
09.2023 - 12.2023
- Supported the marketing team in creating digital content and promotional campaigns
- Managed social media platforms, increasing engagement and brand visibility
Affiliate, Teqdar Program (Sponsored by BP)
Matterz Company
07.2023 - 12.2023
- Engaged in a structured development program focused on business management and strategic planning
Insurance Officer (Temporary Contract)
Public Authority for Social Insurance
07.2022 - 07.2023
- Managed client inquiries and provided exceptional customer service in insurance-related matters
- Assisted in the development and improvement of customer service procedures
- Trained new employees on the use of insurance management software
GloBull Ambassador
USF, Education Abroad Office
08.2021 - 12.2021
- Promoted the benefits of studying abroad program to prospective students
- Organized events and facilitated communication between alumni and current students
Alumni Ambassador
Barcelona SAE
09.2021 - 12.2021
- Promoted the benefits of the Barcelona SAE program to prospective students
- Organized events and facilitated communication between alumni and current students
Marketing Intern, Fractured Mutants Company
Barcelona SAE
06.2021 - 08.2021
- Assisted in developing marketing strategies and conducting consumer research
- Contributed to the development of social media campaigns, improving brand awareness
- Supported the marketing team with administrative tasks and reporting
Education
Bachelor of Arts - Global Business Management
University of South Florida
United States 12-2021
English Proficiency Certificate - English Language
University of Oklahoma
United States12-2017
Skills
- Staff development
- Service delivery
- Operations management
- Complaint handling
- Task delegation
- Supervisory role experience
- Critical thinking
- Microsoft outlook
- Problem-solving
- Time management
- Relationship building
- Video editing
- Flexible and adaptable
- Business communications
- Social media marketing
- Customer engagement
- Social media platforms
- Strong work ethic
Timeline
Branch Services Manager (Part-time)
Sanad Services Center
10.2024 - Current
Affiliate, dotnxt Jadeer Program
OXY & AWJ Innovation
10.2023 - 07.2024
Marketing Assistant Trainee at 3D Factory
by Matterz Company
09.2023 - 12.2023
Affiliate, Teqdar Program (Sponsored by BP)
Matterz Company
07.2023 - 12.2023
Insurance Officer (Temporary Contract)
Public Authority for Social Insurance
07.2022 - 07.2023
Alumni Ambassador
Barcelona SAE
09.2021 - 12.2021
GloBull Ambassador
USF, Education Abroad Office
08.2021 - 12.2021
Marketing Intern, Fractured Mutants Company
Barcelona SAE
06.2021 - 08.2021
Bachelor of Arts - Global Business Management
University of South Florida
English Proficiency Certificate - English Language
University of Oklahoma
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