Highly skilled and enthusiastic professional with more than 14 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Involved in different positions, as the following :
1- Head of Receiving Section - Drug Stores.
2- Cool Room Supervisor on Injection Section - Drug Stores.
3- Quality officer on Quality department.
4- Pharmacist on Pharmaceutical Care Department.
5- Chef on Drug Shortage Team.
Process improvements
undefinedLean Practitioner
Lean Practitioner
ISO 9001:2015 Awareness Training course - International ISO Auditor
Yellow Belt - Six Sigma