Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Hemstone Shiverenje

Muscat

Summary

Responsible [Job Title] offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
year of professional experience

Work History

Kitchen Helper

Filli Cafe Oman
01.2023 - Current
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

Waiter

Filli Cafe Oman
03.2022 - Current
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Education

High School Diploma -

Excel High School
Nairobi Kenya
02.2013

Skills

  • Ingredient Management
  • Food Assembly
  • Kitchen Preparation
  • Plating and Presentation
  • Kitchen Station Cleanliness
  • Safe Food Handling
  • Order Accuracy
  • Food Sales and Promotion
  • Table Setting Arrangements
  • Sales Expertise
  • Menu Memorization

Languages

Swahili
Native language
English
Advanced
C1

Timeline

Kitchen Helper

Filli Cafe Oman
01.2023 - Current

Waiter

Filli Cafe Oman
03.2022 - Current

High School Diploma -

Excel High School

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Hemstone Shiverenje