Helena Rajabi
Muscat,Oman
Summary
Service-driven professional with a strong background in premium customer service and a high standard of personal grooming and professionalism.
Skilled in communication, teamwork, and delivering exceptional experiences in dynamic, multicultural environments.
Seeking to bring a positive attitude, adaptability, and service excellence to a Cabin Crew position with a leading international airline.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Hairstylist
Private Salon
Muscat, Oman
12.2021 - Current
• Delivered premium customer service in a fast-paced, client-oriented environment
• Demonstrated strong interpersonal and communication skills with diverse clients
• Maintained impeccable personal appearance in line with professional grooming standards
• Resolved client concerns professionally to ensure a positive customer experience
Beauty specialist
Private Salon
Tehran, Iran
05.2016 - 12.2021
• Provided high-quality customer service in a professional salon environment
• Built strong relationships with clients through effective communication and trust
• Maintained excellent personal appearance and hygiene in line with professional standards
• Managed client expectations and delivered personalized services
• Worked efficiently in a team to ensure client satisfaction
Education
Diploma of Higher Education - Mathematics & Physics
High School
Tehran / Iran 09.2013 - 06.2016
Bachelor of Science - Chemical Engineering (Incomplete)
Hamedan University
Hamedan / Iran 09.2017 - 03.2018
Skills
Customer Service Excellence
Communication & Interpersonal Skills
Conflict Resolution & Complaint Handling
Teamwork & Collaboration
Working Under Pressure
Time Management
Attention to Detail
Professional Grooming & Appearance
Multicultural Awareness
Adaptability & Flexibility
Safety Awareness
Problem-Solving Skills
Languages
English
Fluent
Persian
Native
Turkish
Advanced
Arabic
Intermediate
Affiliations
- Fitness and healthy lifestyle
- Team sports / Yoga / Swimming
- Traveling and exploring new cultures
- Personal development and communication skills
Timeline
Hairstylist
Private Salon
12.2021 - Current
Bachelor of Science - Chemical Engineering (Incomplete)
Hamedan University
09.2017 - 03.2018
Beauty specialist
Private Salon
05.2016 - 12.2021
Diploma of Higher Education - Mathematics & Physics
High School
09.2013 - 06.2016