Microsoft Project Management
Hanaa Albreiki
Operation Management
Sultanate Of Oman,Saham
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Hardworking and focused operation management graduate offering excellent communication, planning and prioritization skills demonstrated through two years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Sr. Administrative Officer
Oman United Insurance Company
Sultanate Of Oman, Saham
10.2016 - 06.2018
- Oversees and administer the day-to-day activities of the office ; develop policies, procedures, and system which ensure productive and efficient office operation.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Organized and facilitated meetings, conferences, and other special events.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Trainee (customer Service Department)
Bank Muscat
Sultanate of Oman, Saham
06.2014 - 08.2014
- Accept cash or money orders deposited by customers, credit customer's accounts and issue receipts and statements.
- Conduct foreign currency transactions for overseas travelers.
- Answer customer enquiries.
- Identify customer needs and refer customers to appropriate banking services.
- Opening personal accounts for customers.
- Submitting the mail of the day including requested checks, ATM cards, Visa cards and PIN numbers.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Education
Bachelor of Science - Operations Management
07.2010 - 08.2015
Skills
Excellent work ethic
Accomplishments
- Participate at Sharkati Competition 2013 for eight months, establishing small business organized by Injaz Oman
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Arena
Microsoft Office
Timeline
Sr. Administrative Officer - Oman United Insurance Company
10.2016 - 06.2018
Trainee (customer Service Department) - Bank Muscat
06.2014 - 08.2014
Sultan Qaboos University - Bachelor of Science, Operations Management
07.2010 - 08.2015
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