Hamza Masood
Dubai
Summary
Sales Representative with extensive experience in B2C environments. Utilizes exceptional customer relations skills to successfully acquire new customers. Demonstrates expertise in product demonstrations and closing sales, employing a tenacious and driven approach. A talented networker, adept at cold calling, strategic planning, and task prioritization to maximize efficiency and achieve sales success. Possesses strong analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and a commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Merchandiser
EMAX
01.2023 - Current
- Set and achieve sales targets by promoting and selling telecom products/services to prospective clients
- Actively identify and approach potential customers, expand the customer base through various channels
- Conduct needs analysis, customize telecom solutions to meet customer requirements, and provide value-added services
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Interacted with guests in friendly and knowledgeable way.
- Picked and packed order items.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Utilized company-provided resources such as brochures or demo stations to engage customers in interactive learning experiences about new products or upcoming releases.
- Streamlined sales process by maintaining up-to-date records of customer interactions in company database.
Medical Sales Representative
Alwrd Alkram for Medical and Laboratory
07.2022 - 12.2022
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed time efficiently in order to complete all tasks within deadlines.
- Streamlined medical supply ordering process to reduce waste and save costs for the facility.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Demonstrated products and specific features at customer locations and special events.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Researched potential clients and markets to prepare for appointments.
- Conducted market analysis to identify trends and adjust sales strategies accordingly.
Supervisor
Construction Company Bahria Town
05.2020 - 10.2021
- Monitored subcontractor operations and applied effective time, resources and money management strategies to deliver under budget project completion
- Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget contracts
- Communicated daily with vendors to keep project fully operational
- Surveyed sites to determine material needs and accurately managed inventories and budgets
- Maintained records and logs of work performed and materials and equipment used.
- Trained new team members on site policies and procedures.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided onsite training to help develop employee skills.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Fashion Designer
Aisha Fareed Brand
03.2019 - 04.2020
- Company Overview: Fashion Designer
- Worked with technical design and product management to provide accurate and complete design packages
- Worked with photographers and stylists to showcase products for optimal visibility
- Supervised design staff through product creation and release
- Sketched artistic and fresh design for consideration
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Fashion Designer
- Bridal, Formal, Stitching quality checker, Motif's creation, Pret and sketching
- Expedited sample approval process by managing timely communication with factories and accurately reviewing prototypes for consistency with design specifications.
- Created unique and trendsetting garments, securing a loyal customer base and positive media coverage.
Education
Diploma - Fashion Design
Dandy School of Fashion and Textiles Design
01.2021
HSSC - Higher Secondary School Certificate
Fine Arts
01.2018
Matric - Secondary School Certificate
Abdali Grammar High School
01.2016
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Data Entry
- Apparel Design
- Negotiations
- CRM & Software handling
- Telesales
- Reliable and punctual
Languages
English
Urdu
Punjabi
Timeline
Merchandiser
EMAX
01.2023 - Current
Medical Sales Representative
Alwrd Alkram for Medical and Laboratory
07.2022 - 12.2022
Supervisor
Construction Company Bahria Town
05.2020 - 10.2021
Fashion Designer
Aisha Fareed Brand
03.2019 - 04.2020
HSSC - Higher Secondary School Certificate
Fine Arts
Matric - Secondary School Certificate
Abdali Grammar High School
Diploma - Fashion Design
Dandy School of Fashion and Textiles Design
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