Haitham Hilal Saeed Al-Rawahi
Muscat
Summary
IT professional with experience in system and network administration, technical support, cybersecurity, and IT infrastructure management. Skilled in troubleshooting, server and cloud services administration, and implementing modern technology solutions to improve IT performance.
Overview
17
17
years of post-secondary education
10
10
years of professional experience
Work history
COMPUTER PROGRAMMER (IT DEPARTMENT)
Oman FoodStuff Factory LLC, Manar Food Industry LLC
Rusyal Industry, Oman
2016.08 - Current
- Administered Active Directory, including creating and managing user accounts, groups, and Group Policy Objects (GPOs).
- Managed Microsoft 365 services, including user accounts, licensing, and email administration.
- Administered and maintained Microsoft Exchange, including mailbox creation, configuration, and troubleshooting.
- Managed virtualization environments using VMware and Hyper-V, including the deployment and administration of virtual machines.
- Configured and managed FortiGate Firewalls, implemented security policies, and administered Virtual Private Networks (VPNs).
- Administered and maintained Cisco network infrastructure, including the configuration of switches and routers, as well as network troubleshooting.
- Managed Hikvision CCTV and security surveillance systems, including installation, configuration, maintenance, and recording management.
- Administered Access Control and Time Attendance Systems, including user access management, device configuration, and network integration.
- Performed and managed Backup and Disaster Recovery operations to ensure data protection and business continuity.
- Monitored the performance of IT systems and servers, implementing preventive measures to ensure high availability and service continuity.
- Provided technical support to end users by managing support requests, diagnosing issues, and delivering effective technical solutions.
- Led IT department development initiatives by modernizing systems and infrastructure, implementing emerging technologies, optimizing operational processes, and enhancing cybersecurity to improve business continuity and overall IT service efficiency.
Education
Computer Since Bachelor -
Gulf College
Muscat 2012.01 - 2016.01
Secondary School - undefined
Sahban bin Wayil Secondary School
Barka 1996.01 - 2009.01
Skills
- Computer Hardware Knowledge
- Computer Software Knowledge
- Networks
- Operating Systems
- Troubleshooting
- Internet Security
- Data Privacy
- Programming Languages
- Database Administration
- Front-End & Back-End Development
- Cloud Management
- Data Synchronization
- Social Media Experience
- Project Management
- Debugging
- Network Architecture
- Quality Assurance
- Technical Support
- SQL
- Oracle
- Software Installation
- Maintaining servers, routers, and PCs
- Configuring, managing, and maintaining networks
- Backup management
Language Skills
English (Reading – Speaking - writing).
Arabic (As a mother language).
Interests & Extra Information
Social person., Creative Person., Very ambitions person., Working With Team., Excellent interpersonal skills.
Timeline
COMPUTER PROGRAMMER (IT DEPARTMENT)
Oman FoodStuff Factory LLC, Manar Food Industry LLC
2016.08 - Current
Computer Since Bachelor -
Gulf College
2012.01 - 2016.01
Secondary School - undefined
Sahban bin Wayil Secondary School
1996.01 - 2009.01