Haitham Ahmed Al Zakwani

• Gained understanding of company procedures by closely monitoring senior members.
• Completed documentation and reports for business records.
• Developed company profile with accuracy and efficiency.
• Developed and updated static spreadsheets using excel.
• Coached staff on daily performance and conducted evaluations to help staff with computers and internet usage.

Whilst in this position I have assisted the company in many ways:

• Created montages for the company, i,e announcements and launches.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Installed, modified and repaired software and hardware to resolve technical issues.
• Developed company templates to use for weekly/monthly/yearly reports.
• Configured hardware, devices and software to set up work stations for employees.
• Participated in meetings and data mapping sessions to understand business and company needs.
• Created a dashboard for RAY management using Microsoft Power Bi.
• Developed database objects, including tables, views and materialized views using SQL.
• Created and maintained a company online web portal using goggle sites and goggle drive.
• Trained with specialists in Seven Points International, for iVMS installation and monitoring.
• Maintained company's assets by configuring, diagnosing and repairing hardware.

• Coordinated the launch of social media campaigns using various platforms.
• Increased brand awareness through creation of innovative print and digital productions for major publications.
• Manage the company website.
• Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
• Planned and instituted social media marketing plan for RAY International Group.
• Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
• Engaged with vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
• Hosted multiple live webinars on a professional level, published on YouTube.
• Design Templates using HTML and Javascript.
• Manage the departments cloud drive and accounts.
• Monitored buying strategies.
• Bought advertising space in newspapers and magazines.