Over 18 years of professional experience in the GCC, I have developed a strong reputation working with esteemed brands. I am a highly analytical and results-driven professional passionate about creating effective sales and business strategies that maximize revenue, growth, and profitability in line with organizational goals. I excel at building and maintaining strong relationships with existing clients while effectively communicating with new clients to generate additional business. My focus on delivering superior customer service drives my commitment to continuous improvement. I have a proven ability to identify, develop, and retain strategic vendors and implement best sales practices while thriving as a team player. My strong problem-solving, presentation, and coordination skills enable me to deliver results under pressure in fast-paced environments.
Managing the Pre-Owned Department of Bentley and Lamborghini Muscat
- Adhere to brand standards and principal guidelines.
- Complete all mandatory training as outlined by brand standards.
- Conduct forecasting, budgeting, and reporting.
- Ensure compliance with the certified pre-owned program according to brand standards.
- Evaluate trade-ins, appraise used cars, and manage pricing for pre-owned vehicles.
- Responsible for the sales of certified pre-owned and non-franchised cars through regional and international channels.
- Possess in-depth knowledge of the regional and international luxury car market.
- Maintain relationships with regional and international buyers and key market players in the segment.
- Support new car sales for Bentley and Lamborghini.
- Execute sales processes, arrange financing approvals, and manage vehicle deliveries (Sales Support).
- Maintain relationships with existing clients, providing them with flawless after-sales support.
- Uphold the highest customer service satisfaction and retention level, leading to customer referrals.
Head of Department, Recreation and Leisure Products
Fairtrade Auto Services, Oman
Brands Managed:
POLARIS, KAWASAKI, INDIAN MOTORCYCLES, GOUPIL, CLUBCAR, PILOT CAR, ELECTRIC VEHICLES, AEON, and HARRINGTON JUNIOR CARS
**Key Responsibilities:**
- Serve as the primary point of contact with manufacturers and brand principals.
- Ensure dealership compliance and facilitate coordination among teams.
- Lead the Retail, Fleet, and Government Sales divisions, as well as business development initiatives.
- Conduct forecasting, budgeting, and comprehensive reporting.
- Oversee the After-Sales Support division.
- Manage government and fleet sales, including tender bids.
- Coordinate VIP and Royal sales efforts.
- Develop and implement market penetration strategies and marketing campaigns.
- Unit forecasting and Vehicle Ordering
SSE (Specialized Sports Equipment) in the UAE is one of the largest dealers and distributors of Polaris in the world, serving key markets in the Middle East.
Key responsibilities include:
- Managing sales, after-sales, and all business activities for Polaris branches in the Abu Dhabi region.
- Leading the Retail, Fleet, and Government Sales divisions, along with business development initiatives.
- Conducting forecasting, budgeting, and comprehensive reporting.
- Handling unit forecasting and ordering.
- Maintaining showroom stock and the display of vehicles and accessories.
- Customizing vehicles by upselling accessories.
- Conducting demonstrations for retail and government entities.
- Identifying fleet opportunities and preparing tender bids.