Gnei Seenar Singalaxana
Muscat
Summary
Highly self-motivated and versatile professional with over 15 years of diverse experience in operations management, entrepreneurship, and education. Proven ability to lead teams, optimize processes, and foster strong relationships with clients and suppliers. Known for calm demeanor, exceptional organizing and planning skills, and a commitment to achieving excellence. Compassionate, creative and effective teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom & online technologies.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Plushbox Pvt Ltd
01.2021 - Current
- Supplier Negotiation & Sourcing: Cultivated strategic relationships with suppliers, achieving a 20% cost reduction while expanding the product range for personalized gift curation
- Inventory Management: Maintained 100% inventory accuracy, optimizing stock levels to ensure timely product availability and reducing excess inventory costs
- Logistics Oversight: Streamlined logistics operations, resulting in a 100% on-time delivery rate, enhancing client satisfaction and loyalty
- Quality Assurance: Developed and enforced quality control measures, improving customer satisfaction from 80% to 98% and significantly reducing returns
- Data Analysis & Performance Reporting: Implemented monthly performance reviews using data analytics to inform strategic decisions and drive continuous operational improvements
- Additional Responsibilities: Oversaw workflow optimization, enhanced customer engagement, collaborated with marketing for promotional initiatives, mentored team members, and implemented technology solutions to improve communication and efficiency.
Creator & Designer
Hooked for You by Seenar
01.2016 - Current
- Established a custom crochet product line, successfully marketing and selling items online and at exhibitions
- Managed all business aspects, from product design to customer service.
Entrepreneur & Business Owner
Lezat Edible Creations
01.2012 - Current
- Founded a successful hand-crafted cakes and catering business, managing all operations from client consultations to event coordination
- Built a loyal customer base through consistent top quality product & service delivery, effective marketing strategies and strong brand presence.
Teacher
ESM International School
2013 - 2015
- Managed classrooms effectively, developing lesson plans and maintaining a positive learning environment
- Recognized for creativity in lesson planning and instructional materials.
Merchandiser - Procurement
Brandix Intimate Apparels
08.2002 - 06.2008
- Buyer Relationship Management: Built and maintained strong relationships with key buyers, ensuring alignment of product offerings with market demands and client expectations, which contributed to a [28%] increase in repeat business
- Supply Chain Coordination: Coordinated with suppliers and vendors to ensure timely delivery of samples and bulk goods, optimizing the supply chain for efficiency & meeting production schedules consistently
- Negotiation & Sourcing: Engaged in strategic negotiations with vendors to secure favorable terms and pricing, enhancing profitability while maintaining product quality and compliance with buyer standards
- Process Improvement: Implemented continuous process improvement initiatives, streamlining workflows to reduce lead times and improve service delivery standards, contributing to enhanced operational efficiency
- Cross-Functional Collaboration: Collaborated closely with finance, production, and quality assurance teams to align procurement strategies with company goals, fostering a cohesive approach to achieving business objectives.
Education
Diploma in Purchasing and Materials Management -
Institute of Supply and Materials Management (ISMM)
Teaching Knowledge Test (TKT) Modules 1, 2 & 3 -
University of Cambridge
Certificate in Merchandising -
Brandix College of Clothing and Technology
Diploma in Airline Ticketing and Reservations -
International Airline Ticketing Academy, Sri Lanka
Skills
- Operations Management
- Supplier Negotiation & Sourcing
- Inventory Control
- Logistics & Distribution
- Customer Relationship Management
- Data Analysis & Reporting
- Team Leadership & Development
- Creative Design & Craftsmanship
- Marketing Strategy & Social Media
Languages
English
Sinhala
Malay
Timeline
Operations Manager
Plushbox Pvt Ltd
01.2021 - Current
Creator & Designer
Hooked for You by Seenar
01.2016 - Current
Entrepreneur & Business Owner
Lezat Edible Creations
01.2012 - Current
Merchandiser - Procurement
Brandix Intimate Apparels
08.2002 - 06.2008
Teaching Knowledge Test (TKT) Modules 1, 2 & 3 -
University of Cambridge
Certificate in Merchandising -
Brandix College of Clothing and Technology
Diploma in Airline Ticketing and Reservations -
International Airline Ticketing Academy, Sri Lanka
Teacher
ESM International School
2013 - 2015
Diploma in Purchasing and Materials Management -
Institute of Supply and Materials Management (ISMM)
Personal Information
- Date of Birth: 08/11/80
- Gender: Female
- Nationality: Sri Lankan
- Marital Status: Married
References
Available upon request
Extracurricular Activities
Active Volunteer Leader (Explorers) for British Scouts in Oman.
Vice Captain, School Athletics Captain, School Basketball Team Represented Brandix in Cricket and Bowling Tournaments
Additional Qualifications
- Honours Certificate in E-Technology Computing, NIIT Muscat, Oman
- Certificate in Computer Hardware Assembly, Royal Institute Centre for Computer Studies