Dynamic Deputy General Manager at VFS Global with a proven track record in operations management and cross-functional team coordination. Spearheaded initiatives that consistently exceeded SLA targets, enhancing customer satisfaction and driving revenue growth. Skilled in strategic planning and relationship building, fostering a high-performance culture that empowers teams to excel.
Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Documented history of facility management and operations to fulfill organization contractual obligations, quality standards and performance objectives. Provides expert direction and guidance to subordinates and formulates work plans.
Operations management
Six Sigma - White Belt
Six Sigma - White Belt