FRANCIS JOSE
Trichur,MA
Summary
Dynamic sales coordinator with proven expertise at M/S MOOSA ABDUL RAHMAN HASSAN & CO. L.L.C, excelling in customer relationship management and sales strategy development. Adept at generating impactful reports and fostering strong client connections, I consistently drive revenue growth while maintaining confidentiality and attention to detail in all operations.
Overview
26
26
years of professional experience
Work History
SR. SALES CO-ORDINATOR
M/S MOOSA ABDUL RAHMAN HASSAN & CO. L.L.C
Muscat
03.2007 - Current
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information in a confidential manner
- Responding to complaints from customers and give after-sales & service support when requested to resolve issues ensuring timely responses to customer needs
- Assist in the preparation and organizing of promotional material or events
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Providing necessary assistance to staff regarding various software programs
- Coordinating and responding to all requests of internal meetings
- Maintain organized sales records and report month-end goal setting to the senior management team
- Supporting sales activities in dealing with walk-in, existing & potential customers
- Meeting potential customers, submitting quotations, further follow ups & negotiations
- Preparation of DO, Sales Contract & generating online Extended Warranty
- Monitoring competitors' activities, getting competition pricing & updating comparison price with competition models
- Monitoring upcoming new tenders & projects, Preparation of tender submittal and online submissions
- Co-ordination with the Service Dept. related with issuing Vehicle Repair Requisitions, new vehicle delivery in time
- Healthy relationship with Finance companies to assist the customers for getting loan for vehicles
- Ensure adequate stock of office stationary and place appropriate orders
- Preparing Weekly, monthly, annual & sales reports to top management as and when required using PowerPoint, etc.
Marketing & Sales Development Co-ordinator, Secretary to the M.D., & G.M.
M/s AL MUTAWAA TRADING CO. LLC
Muscat
09.2003 - 03.2007
- Prepares quotations, orders, contracts, agendas and correspondence
- Inform and/or updates the executives and employees on relevant information in a timely manner.
- Handle incoming and outgoing correspondence including email & faxes
- Handle all incoming and outgoing mail, including date stamping and distributing incoming mail.
- Maintain a high level of confidentiality and use discretion and/ or diplomacy with all information received
- Screening telephone calls & enquires and directed them as appropriate
- Coordinate travel arrangements and schedules for MD & GM
- Self-correspondence with clients & Principals
- Conducting seminars in co-ordination with Principals.
- Organizing meetings & preparation of Minutes of the Meeting
- Preparing Annual Maintenance Contract
- Follow up with customers for order, delivery, payment, after sales support, etc.
- Preparing / submitting expense reports & maintaining petty cash
Steno-Cum Secretary
M/s AERIAL SERVICES PRIVATE LIMITED
Mumbai
05.2002 - 08.2003
- Preparing quotations, necessary negotiations and other works up to order finalization
- Self-correspondence with Principal & various clients
- Keep track record of stock
- Prepare and distribute memos, forms, and reports
- Maintaining Annual Maintenance Contract
- Providing support and necessary assistance to the sales team
Private Secretary to the M.D.
M/s EXCELLENT PROJECTS (I) PVT. LTD.
Mumbai
09.1999 - 05.2002
- Managing the M.D.'s diary to co-ordinate meeting / appointments and to ensure smooth running of such meetings
- Co-ordinate and communicate with various departments and all levels of staff on matters directed by M.D.
- Maintaining confidential contact with VIPs and senior government officials
- File and update contact information of employees, customers, suppliers and external partners
- Self-correspondence with Clients
- Travel arrangements
- Managing interviews, meetings and other engagements
- Preparing and disseminating correspondence, memos and forms
Education
B. Com - Commerce
Calicut University
Kerala, IndiaDiploma - Computer Application
Diploma - English Typewriting Higher
Diploma - English Shorthand
Skills
- A team player with high level of dedication
- Sales coordination
- Customer relationship management
- Quotation preparation
- Report generation
- Office software proficiency
- Market analysis
- Sales strategy development
- Event organization
- Effective communication
- Problem solving
- Time management
- Confidentiality maintenance
- Attention to detail
- Team collaboration
- Sales presentations
- Proposal development
- Territory management
- Contract negotiations
- CRM proficiency
- Relationship selling
- Key account management
- Customer retention
- Sales analytics
- Sales closing
- CRM management
- Sales planning
- Sales supervision
- Floor operations
- Business development
- Revenue generation
- Account management
- Financial management
- Multitasking capacity
- Quality assurance
- Inventory management
- Staff management
- Employee motivation
- Organizational skills
- Flexibility and readiness
- Active listening
- Time management abilities
Contact Numbers
+91 8547 472906, +968 78337724
Oman Driving License - Number
67729772
Civil Card
67729772, 04/20/27
Languages
- English
- Hindi
- Arabic
- Malayalam
Overview
25, 21, 4, MS Office (Word, Excel, PowerPoint & Outlook), Intimate knowledge of the internet
Personal Information
- Father's Name: Late Jose Porinju
- Date of Birth: 11/08/77
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Christian
- Visa Status: On employment in The Sultanate of Oman
Languages Known
Malayalam
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Arabic
Elementary (A2)
A2
References
References available upon request.
Timeline
SR. SALES CO-ORDINATOR
M/S MOOSA ABDUL RAHMAN HASSAN & CO. L.L.C
03.2007 - Current
Marketing & Sales Development Co-ordinator, Secretary to the M.D., & G.M.
M/s AL MUTAWAA TRADING CO. LLC
09.2003 - 03.2007
Steno-Cum Secretary
M/s AERIAL SERVICES PRIVATE LIMITED
05.2002 - 08.2003
Private Secretary to the M.D.
M/s EXCELLENT PROJECTS (I) PVT. LTD.
09.1999 - 05.2002
B. Com - Commerce
Calicut University
Diploma - Computer Application
Diploma - English Typewriting Higher
Diploma - English Shorthand
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