Faisal Al-Ajmi
Aviation Management
Muscat
Summary
A recent graduate is actively seeking a full-time position, bringing a strategic blend of interpersonal skills, time management, and problem-solving proficiency. Dedicated to continuous improvement, I aim to refine my communication and leadership capabilities through meaningful work experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Transom Ground Handling
04.2023 - 12.2023
- Resolved customer requests, questions, and complaints by analyzing individual situations and determining the best use of resources.
- Coordinated with ramp agents to successfully store, remove, and transport customer baggage.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Provided a high level of customer service to each person by engaging customers and using active listening and effective interpersonal skills.
- Worked well in a team setting, providing support and guidance.
- Greeted passengers, assisted with carry-on baggage storage, and delivered onboard announcements.
Airfield Operations
OAMC
10.2022 - 01.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Monitored the progress of daily operations, used bilingual skills for full clarity, and made operational changes for peak production.
- Established and maintained communication with air traffic control and other airfield personnel as required.
- Coordinated with other agencies to maintain a safe and secure airfield environment.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
Education
High School Diploma -
The International School of Choueifat
Oman, Muscat 04.2001 -
Bachelor of Science - Aviation Management
Modern College of Business And Science
Oman, Muscat 04.2001 -
Skills
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Personal Information
- Date of Birth: 06/26/2000
- Nationality: Omani
Recommendations
- Ali Al Hasni, Airfield Duty Manager, 95186821
- Ghalib Al Ghafri, Airport Duty Manager, 99223326
- Khalid Al Harthy, Airfield officer, 95393969
- Khalid Al Riyamy, Airfield Duty Manager, 97938882
Timeline
Customer Service Agent
Transom Ground Handling
04.2023 - 12.2023
Airfield Operations
OAMC
10.2022 - 01.2023
High School Diploma -
The International School of Choueifat
04.2001 -
Bachelor of Science - Aviation Management
Modern College of Business And Science
04.2001 -
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