Emilio Abalos II
Muscat,Oman
Summary
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Overview
15
15
years of professional experience
Work history
Store manager
Al Swahel and Leader Sports
Al Amarat , Oman
2024.01 - Current
- Assisted customers in locating products around the shop floor promptly.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Maintained an organised stock room for easy accessibility of goods.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
Department store sales assistant
Sultan Center
Oman , Muscat
2017.08 - Current
- Handled returns and exchanges, ensuring complete customer satisfaction.
- Ensured high levels of customer service at all times for positive store reputation.
- Operated cash registers, ensuring accurate transactions.
- Provided expert knowledge on products resulting in increased customer confidence.
- Conducted regular stock checks for accurate inventory records.
- Worked flexible hours including evenings and weekends to meet business needs.
- Promoted special offers or discounts, increasing overall sales.
- Handled customer complaints, resulting in enhanced trust and loyalty.
- Developed product knowledge, enhancing ability to advise customers effectively.
- Collaborated with team members to achieve departmental targets.
- Boosted sales revenue with persuasive selling techniques.
- Assisted customers with product selection for improved shopping experience.
- Managed visual displays, creating an appealing store atmosphere.
- Maintained clean store environment to enhance shopper comfort and safety.
- Implemented promotional activities, attracting more potential buyers.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Aircraft maintenance technician
Civil Aviation Authority of the Philippines
Manila , Philippines
2011.09 - Current
- Refurbished interiors; enhanced comfort levels for passengers.
- Inspected landing gear assemblies post-flights; ensured safe touch-downs every time.
- Diagnosed mechanical problems by utilising specialised testing equipment.
- Ensured safety by conducting thorough pre-flight inspections of aircraft systems.
- Replaced worn parts to prolong the lifespan of the aircraft.
- Calibrated fuel systems; improved fuel efficiency during flights.
- Troubleshot electrical systems; rectified faults promptly.
- Demonstrated precision in calibrating avionics equipment for precise navigation and communication signals.
- Identified potential issues through careful analysis of engine performance data.
- Managed inventory of spare parts, ensuring availability when needed,.
- Adhered to strict safety protocols whilst performing daily tasks, guaranteeing work environment security.
- Collaborated with engineers to implement modifications in design, enhancing aerodynamic performance.
- Assisted in emergency repairs on short notice, restoring normal operations swiftly.
- Followed manufacturer guidelines for repair and replacement of parts to maintain optimal condition of aircrafts.
Education
Secondary Level - Aircraft Knowledge
Associate Graduate
Philippines State College University03.2006
Skills
- Visual merchandising insight
- Retail software usage
- Store security measures
- Promotions coordination
- Scheduling employees
- Cash handling
- Financial reporting
- Sales Leadership
- Microsoft Office proficiency
Languages
ARABIC
Intermediate
B1
English
Intermediate
B1
Accomplishments
- Upsold additional products, increasing monthly revenue 20%
Additional Information
Driver's Licence Number : 110165808
Timeline
Store manager
Al Swahel and Leader Sports
2024.01 - Current
Department store sales assistant
Sultan Center
2017.08 - Current
Aircraft maintenance technician
Civil Aviation Authority of the Philippines
2011.09 - Current
Secondary Level - Aircraft Knowledge
Associate Graduate