EMADUZZAMAN
Muscat,OMAN
Summary
Dynamic and results-driven Sales Executive with 5+ years of experience in electronics retail at Emax, Oasis Mall Al Khuwair. Strong expertise in customer handling, product knowledge, extended warranty sales, and accessory upselling. Known for consistently achieving targets and delivering exceptional customer service. Awarded multiple recognitions for top-level performance in sales and service.
Overview
7
7
years of professional experience
Work history
Sales Executive – Electronics Retail
Emax, Oasis Mall
Muscat, OMAN
01.2019 - Current
Key Responsibilities:
• Achieving daily & monthly sales targets across all major electronics categories.
• Strong expertise in IT, Mobile, SDA, and MDA product knowledge.
• Selling extended warranties, service plans, and add-on accessories.
• Expert in screen guard installation and upselling related accessories.
• Managing billing and customer transactions using ERP POS systems.
• Handling customer queries and providing complete product guidance.
• Coordinating with major suppliers across Oman for stock and product support.
• Supporting merchandising, display management, and basic back-store work.
Education
Foundation Degree in Arts -
Cox's Bazar Harvard Int'l. College
Cox's Bazar, Bangladesh /2016 - /2018
Skills
Electronics Product Knowledge
Top & Bottom Line Sales
Extended Warranty & Service Plan Selling
Screen Guard Installation
ERP & POS Billing
Basic MS Excel
Supplier Coordination
Customer Handling & Service
Store Display & Back-Store Operations
Accomplishments
• Best Extended Warranty Salesman – Territory Level
• Best Salesman in Store – Emax
• Recognized for consistent target achievements during peak seasons
• Maintained high customer satisfaction scores
Languages
English
Beginner
Arabic
Beginner
Hindi
Beginner
Bengali
Beginner
Timeline
Sales Executive – Electronics Retail
Emax, Oasis Mall
01.2019 - Current
Foundation Degree in Arts -
Cox's Bazar Harvard Int'l. College
/2016 - /2018