ELIUS ABDUL JALIL SAYAL
Shariatpur District
Summary
Hardworking Head Waiter with 09 years 07 Months of establishment serving experience. Committed to enhancing customer and employee experiences and increasing sales.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Waiter
Renaissance Services SAOG Contract Services Group
11.2014 - Current
- Spearheaded weekly team meetings that fostered open communication channels between team members concerning challenges faced during shifts.
- Managed scheduling for waitstaff while considering individual availability requests ensuring appropriate coverage during busy times.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Junior College Degree in Commerce - Commerce
ABDUL RAZZIK COLLEGE DAMUDYA
Damudya, Shariatpur, Bangladesh09.2014
Higher Secondary School - Commerce
Damudya Muslim High School
Dakshin Damodya, Shariatpur, Bangladesh01.2011
Skills
- Dining area maintenance
- High-volume dining
- Conflict Management
- Food and beverage pairings
- Daily specials memorization
- Upselling techniques
- Order Taking
- Cash Handling
- Customer Service Management
Certification
Food Safety Management May 2024
Fire Safety 2024
Environmental Awareness 2024
Timeline
Head Waiter
Renaissance Services SAOG Contract Services Group
11.2014 - Current
Junior College Degree in Commerce - Commerce
ABDUL RAZZIK COLLEGE DAMUDYA
Higher Secondary School - Commerce
Damudya Muslim High School
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