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Ebrahim Abdelaziz
Information Technology Consultant
Muscat
Summary
Dynamic Information Technology Consultant with a proven track record at Oracle, excelling in IT risk management and solution architecture. Adept at fostering client relationships and driving continuous improvement initiatives, I successfully minimized system downtime during upgrades, enhancing operational efficiency and delivering impactful technology solutions.
Versatile Information Technology Consultant with 10+ years helping customers optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals.
Overview
11
11
years of professional experience
12
12
Certificates
Work History
Information Technology Consultant
Oman Computer Services
06.2022 - Current
- Directed IT services, counseled executives and collaborated with senior management on strategic planning.
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Provided solutions aligned with Best architecture and business needs.
- Conducted rigorous testing procedures to identify potential issues in software applications before deployment, minimizing operational disruptions.
Principal ACS Engineer
Oracle
Cairo
04.2021 - 05.2022
- Created detailed reports on engineering activities and findings.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
- Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
- Provie techincal details for Sales Team
- 24x7 support for critical outage
Senior ACS Engineer
Oracle
Cairo
06.2019 - 04.2021
- Provided input to team lead regarding areas for process and procedural improvement.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
ACS Engineer
Oracle
08.2017 - 05.2019
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
Systems Engineer
Raya Integration
03.2015 - 07.2017
- Deployment of Oracle infrastructure solutions, installation and configuration for SPARC servers, Oracle Solaris, Oracle Linux, OVM, and OPS.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Designed and implemented robust backup strategies, safeguarding critical data against loss.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
Technical Support Representative
Exceed
08.2014 - 12.2014
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Education
Bachelor of Science - Mathematics And Computer Science
Cairo University Faculty of Science
Cairo 04.2001 -
MCIT Scholarship - Oracle Security For System Administrators
MCIT Scholarship
12.2014 - 03.2015
Skills
Design and implementation
Virtualization technologies
Solution architecture
IT service management
System installation management
Technical concepts
Adaptability and flexibility
Problem-solving aptitude
Infrastructure planning
Problem-solving
Team building
Effective communication
Analytical skills
Infrastructure development
Teamwork
Time management
Problem-solving abilities
Decision-making
Self motivation
Team collaboration
Analytical thinking
Continuous improvement
Technology integration
Certification
Google Cloud Certified - Professional Cloud Architect
Interests
Camping
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Oracle FS1 Series Systems Certified Implementation Specialist
11-2025
Oracle Cloud Infrastructure 2025 AI Foundations Associate
06-2025
Oracle Cloud Infrastructure 2025 Foundations Associate
06-2025
Google Cloud Certified - Professional Cloud Architect
05-2025
Oracle Data Platform 2025 Foundations Associate
05-2025
Oracle Certified Associate, Oracle Solaris 11 System Administrator
01-2025
Information Technology Consultant
Oman Computer Services
06.2022 - Current
Principal ACS Engineer
Oracle
04.2021 - 05.2022
Oracle Database 12c Administration
01-2020
Senior ACS Engineer
Oracle
06.2019 - 04.2021
Oracle Cloud Infrastructure 2018 Certified Architect Associate
01-2018
ACS Engineer
Oracle
08.2017 - 05.2019
Oracle VM 3.0 for x86 Certified Implementation Specialist
05-2016
Systems Engineer
Raya Integration
03.2015 - 07.2017
MCIT Scholarship - Oracle Security For System Administrators
MCIT Scholarship
12.2014 - 03.2015
Technical Support Representative
Exceed
08.2014 - 12.2014
Bachelor of Science - Mathematics And Computer Science
Cairo University Faculty of Science
04.2001 -