Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Work Availability
Timeline
AdministrativeAssistant

Ebrahim Abdelaziz

Information Technology Consultant
Muscat

Summary

Dynamic Information Technology Consultant with a proven track record at Oracle, excelling in IT risk management and solution architecture. Adept at fostering client relationships and driving continuous improvement initiatives, I successfully minimized system downtime during upgrades, enhancing operational efficiency and delivering impactful technology solutions.

Versatile Information Technology Consultant with 10+ years helping customers optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals.

Overview

11
11
years of professional experience
12
12
Certificates

Work History

Information Technology Consultant

Oman Computer Services
06.2022 - Current
  • Directed IT services, counseled executives and collaborated with senior management on strategic planning.
  • Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
  • Provided solutions aligned with Best architecture and business needs.
  • Conducted rigorous testing procedures to identify potential issues in software applications before deployment, minimizing operational disruptions.

Principal ACS Engineer

Oracle
Cairo
04.2021 - 05.2022
  • Created detailed reports on engineering activities and findings.
  • Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
  • Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
  • Provie techincal details for Sales Team
  • 24x7 support for critical outage

Senior ACS Engineer

Oracle
Cairo
06.2019 - 04.2021
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflow.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.

ACS Engineer

Oracle
08.2017 - 05.2019
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.

Systems Engineer

Raya Integration
03.2015 - 07.2017
  • Deployment of Oracle infrastructure solutions, installation and configuration for SPARC servers, Oracle Solaris, Oracle Linux, OVM, and OPS.
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Designed and implemented robust backup strategies, safeguarding critical data against loss.
  • Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
  • Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.

Technical Support Representative

Exceed
08.2014 - 12.2014
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Education

Bachelor of Science - Mathematics And Computer Science

Cairo University Faculty of Science
Cairo
04.2001 -

MCIT Scholarship - Oracle Security For System Administrators

MCIT Scholarship
12.2014 - 03.2015

Skills

Design and implementation

Certification

Google Cloud Certified - Professional Cloud Architect

Interests

Reading

Camping

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Elementary (A2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Oracle FS1 Series Systems Certified Implementation Specialist

11-2025

Oracle Cloud Infrastructure 2025 AI Foundations Associate

06-2025

Oracle Cloud Infrastructure 2025 Foundations Associate

06-2025

Google Cloud Certified - Professional Cloud Architect

05-2025

Oracle Data Platform 2025 Foundations Associate

05-2025

Oracle Certified Associate, Oracle Solaris 11 System Administrator

01-2025

Information Technology Consultant

Oman Computer Services
06.2022 - Current

Principal ACS Engineer

Oracle
04.2021 - 05.2022

Oracle Database 12c Administration

01-2020

Senior ACS Engineer

Oracle
06.2019 - 04.2021

Oracle Cloud Infrastructure 2018 Certified Architect Associate

01-2018

ACS Engineer

Oracle
08.2017 - 05.2019

Oracle VM 3.0 for x86 Certified Implementation Specialist

05-2016

Systems Engineer

Raya Integration
03.2015 - 07.2017

MCIT Scholarship - Oracle Security For System Administrators

MCIT Scholarship
12.2014 - 03.2015

Technical Support Representative

Exceed
08.2014 - 12.2014

Bachelor of Science - Mathematics And Computer Science

Cairo University Faculty of Science
04.2001 -

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Ebrahim AbdelazizInformation Technology Consultant