Summary
Overview
Work history
Education
Skills
Certification
References
Awards
References
Timeline
Generic

DUA AL KHARUSI

Muscat,Oman

Summary

Experienced Senior Project Manager with over 15 years of expertise in delivering strategic initiatives, managing complex projects, and leading transformation programs within the banking and financial sectors. Skilled in developing target operating models, stakeholder engagement, risk mitigation, and ensuring project success across multi-disciplinary teams. Adept at aligning organizational goals with operational execution and continuously improving processes. Organized and driven, with strong foundation in leadership and strategic planning, coupled with outstanding communication and problem-solving abilities. Proven history of managing cross-functional teams and delivering projects within deadlines and budget constraints.

Overview

16
16
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Senior Project Manager - Transformation Program

Bank Dhofar
04.2021 - 09.2025
  • Define project objectives, scope, roles, and responsibilities.
  • Establish resource and budget requirements; monitor costs to ensure on-budget delivery.
  • Develop detailed project plans, schedule key milestones, workstreams, and activities.
  • Oversee project delivery in accordance with plans, managing adjustments as needed.
  • Track project progress; provide regular status updates to project teams and stakeholders.
  • Identify and mitigate potential risks; resolve issues promptly.
  • Maintain effective communication among all stakeholders, ensuring alignment and transparency.
  • Ensured timely completion of tasks with diligent monitoring and follow-ups.
  • Orchestrated the procurement process to secure necessary resources for projects at competitive prices without compromising quality.

Senior Business Analyst - Target Operating Model

Bank Dhofar
07.2016 - 03.2021
  • Gather, analyze, and document business requirements; develop detailed specifications.
  • Review functional documentation and prepare user acceptance test cases.
  • Lead and coordinate User Acceptance Testing (UAT), track issues, and report results.
  • Prepare user manuals and system documentation.
  • Coordinate between business units and IT teams to support project implementation.
  • Design process flows and deliver training sessions for system users.
  • Designed new business model, resulting in streamlined operations.
  • Identified areas of improvement through detailed data analysis.
  • Assessed competitor strategies for improved market positioning.

Project Manager

Bank Dhofar
02.2014 - 07.2016
  • Manage change request processes related to applications and business needs.
  • Maintain and support the Microsoft EPM System, ensuring proper access and functionality.
  • Train users, troubleshoot system issues, and generate reports for project monitoring.
  • Oversee project phases from initiation through closure, ensuring timely completion.
  • Control and evaluate IT expenditures, managing both capital and operational costs.

Transformation Program Assistant

Bank Dhofar
10.2012 - 02.2014
  • Managed calendars, appointments, and organized meetings for the CEO.
  • Drafted correspondence, prepared agendas, and documented meeting minutes.
  • Coordinated with management teams and external stakeholders.
  • Maintained filing systems and prepared various reports.

Treasury Transformation Program Coordinator

Bank Dhofar
10.2011 - 10.2012
  • Coordinated office workflows, ensuring deadlines and commitments were met.
  • Organized Asset and Liability meetings, prepared agendas, and maintained documentation.

Secretary

Seven Seas Petroleum LLC
02.2010 - 09.2011
  • Managed administrative tasks including filing, correspondence, and scheduling.
  • Handled travel arrangements, vendor communications, and procurement activities.
  • Supported recruitment activities, prepared contracts and offer letters.

Education

Bachelor of Computer Engineering - First Class Honors

Caledonian College of Engineering
01.2010 - 01.2014

Diploma - Computer Science

University of Auckland
01.2006 - 01.2008

Certificate - Foundation Studies

University of Auckland
01.2004 - 01.2005

Secondary Education - undefined

Shatti Al-Qurum Secondary School
01.2002 - 01.2003

Skills

  • Decision-Making prowess
  • Leadership mastery
  • Jira software proficiency
  • Time management proficiency
  • Budgeting proficiency

Certification

  • PMP Preparation Course (Project Management Professional)
  • Business Analysis Certification Course
  • MS Project Certification Course
  • Emotional Intelligence Development Program
  • Effective Communication Skills Workshop
  • Time Management & Personal Productivity Course
  • Academic English Language Courses
  • Executive Personal Assistant Master Class – IBMAR
  • Building PMO Dashboards & Reports Using Power BI

References

References available upon request

Awards

Meritorious Award for Outstanding Academic Performance (2010-2011), Caledonian College of Engineering, Meritorious Award for Excellence in Academic Achievement (2011-2012), Caledonian College of Engineering, Meritorious Award for Academic Excellence (2013-2014), Caledonian College of Engineering

References

References available upon request.

Timeline

Senior Project Manager - Transformation Program

Bank Dhofar
04.2021 - 09.2025

Senior Business Analyst - Target Operating Model

Bank Dhofar
07.2016 - 03.2021

Project Manager

Bank Dhofar
02.2014 - 07.2016

Transformation Program Assistant

Bank Dhofar
10.2012 - 02.2014

Treasury Transformation Program Coordinator

Bank Dhofar
10.2011 - 10.2012

Secretary

Seven Seas Petroleum LLC
02.2010 - 09.2011

Bachelor of Computer Engineering - First Class Honors

Caledonian College of Engineering
01.2010 - 01.2014

Diploma - Computer Science

University of Auckland
01.2006 - 01.2008

Certificate - Foundation Studies

University of Auckland
01.2004 - 01.2005

Secondary Education - undefined

Shatti Al-Qurum Secondary School
01.2002 - 01.2003

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DUA AL KHARUSI