Summary
Overview
Work history
Education
Skills
Websites
Certification
SOFT AND LIGUISTIC SKILLS
REFERENCES
Extra-Curricular Achievements
MILESTONE PROJECTS
Accomplishments
Affiliations
TRAININGS
Disclaimer
CAREER INFORGRAPH
KEY PERFORMANCE INDICES
KEY VALUE DRIVERS
CAREER TECHNICAL INTERFACE KNOWLEDGE ACQUIRED
Timeline
Generic
Dr (hc) Jaikumar D. K.

Dr (hc) Jaikumar D. K.

Muscat

Summary

Quality management professional with expertise in total quality management, risk assessment, and control. Proficient in quality improvement processes, process documentation, and employee training. Certified Lean Six Sigma and Agile Scrum Master with a focus on continuous improvement and data-driven decision making. Holds ISO 9001:2015, ISO 14001:2015, and ISO 45001:2015 lead auditor certifications, committed to enhancing organizational performance through effective quality systems management.

Overview

37
37
years of professional experience
4032
4032
years of post-secondary education
1
1
Certification

Work history

HEAD OF QUALITY ASSURANCE

Project Management Office – Sultan Haitham City – Ministry of Housing and Urban Planning
Muscat
09.2024 - 11.2025
  • Championed key initiatives under Oman Vision 2040, focusing on Future Cities and Sultan Haitham City PMO Quality Assurance.
    Boosted efficiency through comprehensive systems training across teams.
    Enhanced operational clarity by facilitating detailed process mapping.
    Executed rigorous audits to ensure compliance and manage risks effectively.
    Developed ongoing improvement strategies to drive organisational progress.
    Established strong quality assurance measures to maintain high standards.
    Utilised industry metrics for benchmarking project quality effectively.

CLUSTER QUALITY ASSURANCE MANAGER

AL TASMIN ENTERPRISES LLC
Muscat
01.2017 - 08.2024
  • Delivered mixed-use development project at Ghala Heights, Muscat, valued at OMR 54 million for CSEPF, Government of Oman.
  • Executed Omantel Headquarters project in Muscat, achieving LEED Platinum certification with value of OMR 30 million for OMRAN.
  • Facilitated collaborative work environment, enhancing communication among team members and departments.
  • Conducted regular audits to maintain regulatory compliance across projects.
  • Mitigated risks through thorough assessments conducted regularly.
  • Led training sessions to improve team performance and understanding of quality standards.
  • Engaged in continuous professional development activities to enhance skills and knowledge in field.

PROJECTS QUALITY HEAD – SPECIALIZED HOSPITAL PROJECTS

NESMA AND PARTNERS LLC
Dammam
07.2014 - 07.2016
  • Delivered major projects for Saudi National Guards across Riyadh, Jeddah, Taif, and Al Qasim, totalling 8.5 billion SAR.
  • Resolved customer issues to enhance satisfaction and maintain positive relations.
  • Applied critical thinking to analyse problems and evaluate optimal solutions.
  • Provided support to team members by fostering respectful and helpful environment.

PROJECT QUALITY HEAD

L&T CONSTRUCTIONS B&F-IC
Chennai
07.2012 - 06.2014
  • Led completion of Chennai's Integrated Residential Township Project, featuring 33 high-rise towers and 2,600 units.
    Managed project valued at INR 400 crores for Prestige Group, ensuring compliance with specifications.

Head Quality Assurance

HIRCO Developments, Hiranandani Group
Mumbai
03.2008 - 07.2012
  • Delivered major projects, including Hiranandani Palace Gardens and integrated township developments in Chennai and Panvel.
    Managed project value of INR 1000 crores, overseeing high-rise towers and low-rise buildings.
    Coordinated road network and infrastructure works to ensure timely completion.

Sr. QAQC Engineer

ETA ASCON - Dubai
Dubai
02.2005 - 02.2008
  • Performed Major Projects - U1 & U2 Jumeirah lake Towers, AlManara Tower- Business bay, Emirates Training College.

QAQC Engineer

Saikirann Developers Ltd
Chennai
01.2000 - 01.2005
  • Major Projects – Residential and Commercial developments.

Project Engineer

Devi Narayan Constructions Ltd
Chennai
01.1998 - 12.1999
  • Major Projects – Commercial and Hospitals Projects.

Project Engineer

A-SQUARE Developers Ltd
Chennai
01.1992 - 12.1997
  • Major Projects – Industrial and Commercial projects development

Drafting Assistant

Dhalla Kuppusamy Rebello Architects
Chennai
06.1988 - 12.1991
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Master of Technology - Quality Management

BITS Pilani
India

B Tech-Civil - Building Technology

JRN Rajasthan University
India

Diploma in Civil Engineering - Concrete structures and technology

Central Institutes of Technology, State board of Technical Education and training
Chennai, India
06.1985 - 04.1988

Skills

  • Total quality management
  • Risk assessment and control
  • Employee training and development
  • Lean Six Sigma practitioner
  • Agile Scrum Master practitioner
  • PMO process mapping
  • Product quality assessment
  • Statistical analysis
  • Defect analysis
  • Time management
  • Data-driven decision making
  • IMS Lead Auditor

Certification

  • Doctor of Advance Studies in TQM - Folio No. 004011 Dated 25-04-2019
  • QIMPRO [ASQ] Certified Qualitist – Level –III. Certificate Number: CFC8ECC4C73 Date-18.5.2020
  • IRCA/CQI Certified QMS 9001-2015, Lead Auditor, IRCLASS, Certificate No.318456, 18.05.2021
  • IRCA/CQI Certified EMS 14001-2015, Lead Auditor, IRCLASS, Certificate No.318456, 18.10.2021
  • IRCA/CQI Certified OH&S 45001-2018, Lead Auditor, IRCLASS, Certificate No.318456, 24.09.2021
  • Agile scrum master – Certificate no – 3893873, 30.10.2022

SOFT AND LIGUISTIC SKILLS

Fluency in - Making Technical Presentations, Management systems workshop, Document Review & Audit reports, Pre-Qualification technical review and Report Validation
Highly Capable in – Working on MS Word, MS Excel and MS PPT.
Excellent command in - Tamil, Telugu and English Languages. Reasonably Good command in HINDI.

REFERENCES

  • V., Suresh, Chairman, vsuresh30@gmail.com, +919987505511, IGBC
  • Shashank, Vaidya, Director, shashank.vaidya@gemengserv.com, +919820346085, Gem Engg Services
  • Shabib, Aldarmaki, Ex-Director General, +96895220230, CSEPF, Govt of Oman
  • Hamed, Al Hatemi, Project Manager, +96897888008, MUD Project, CSEPF, Govt of Oman
  • Firdose, Vandrevala, Chairman, firdosev@gmail.com, The FIRM, Ex Chairman and MD – HIRCO DEVELOPMENTS, Reference upon Request

Extra-Curricular Achievements

Received Best Speaker Award from Toast Masters International in Tasnim Toast Master's Club, Muscat, Oman., Cricket.

MILESTONE PROJECTS

JUMEIRAH LAKE TOWERS – JEBEL ALI, DUBAI, UAE, ALMANARA TOWER – BUSINESS BAY, DUBAI, UAE, HIRANANDANI PALACE GARDENS – INTEGRATED TOWNSHIP, CHENNAI, HIRANANDANI PALACE GARDENS – INTEGRATED TOWNSHIP, PANVEL, PRESTIGE BELLA VISTA – GATED COMMUNITY, CHENNAI, SAUDI NATIONAL GUARDS – SPECIALIZED HOSPITALS – JEDDAH, RIYADH, TAIF, QASIM, OMANTEL HEADQUARTERS LEED PLATINUM – MUSCAT OMAN., MIXED USE DEVELOPMENT GHALA HEIGHTS – 4 STAR HOTEL, HOTEL APARTMENTS, RESIDENTIAL TOWERS, RETAIL AND OFFICE BUILDING – MUSCAT, OMAN., WAVE MUSCAT, GATED COMMUNITY, PREMIER HOUSING DEVELOPMENT., SOFTWARE FOR PROJECT FOR WIPRO, CHENNAI, COMMERCIAL MULTISTOREYED PROJECTS FOR ICICI, MEP2 – CHENNAI, MEDICAL CENTRE FOR A.B – CHENNAI

Accomplishments

  • SUCESSFULLY IMPLEMENTED QUALITY MANAGEMENT BEST PRACTICES IN VARIOUS ASPECTS COVERING:
  • ∞Quality Induction Tools ∞Defects Analysis ∞Preventive learning ∞Cause Analysis ∞COPQ Analysis ∞Data Collection and Analysis ∞Waste reduction practices ∞Risk Based Auditing ∞Quality Bench Marks ∞Specialized works second Party Audits ∞Mix design cost optimization by inducing SCM in Concrete ∞Masonry methodology with built-in Integrated MEP services ∞Project Specific Training and Integrated Learning ∞Integrated Management Systems Implementation.
  • Developed a Process / Methodology for delivering world class Quality applying the Principles of Juran’s TRILOGY.
  • Software development for Product Quality Assessment in Building Construction Projects applying the Principles of CONQUAS
  • 5S Implementation in Projects.
  • Live Finishes Traceability in Projects with QR code interface.
  • A1 - Career Objectives achievements 2005 - 2008
  • Qualified as Internal Auditor for ISO 9001, QMS.
  • A2 - Contribution to Serving Organization 2008 - 2012
  • Played a role of Quality Planner and Quality Advocate by protecting the interest of the Organization in supply chain Quality Assurance by developing appropriate methodologies to provide Confidence in Evaluating the Supplier / Manufacturer / process and Products. In this order
  • Steel Manufacturing Units
  • Block Manufacturing units
  • Concrete manufacturing units
  • Doors manufacturing units
  • Artificial Marble manufacturing units
  • Were some of the facilities Evaluated applying PQ Process and agile assurance is demonstrated.
  • Career Objectives achievements:
  • Qualified as Internal Auditor for OHSAS 18001.
  • Enrolled as Life Member in Indian Concrete Institute, Chennai.
  • A3 – As a Mentor 2012 - 2014
  • Played a role of Mentor for Students from various Universities who approached for Project Internships during my Tenure in L&T. Assisted for Projects like
  • Concrete Mix design Fundamentals and Concepts for Students from Anna University
  • Analysis of Durability of Concrete replacing cement with Flyash , GGBS and Micro silica for students from RMK college of Engineering.
  • Permeable Concrete Mix design for Students from Sastha Engineering College.
  • Conducted Quality Management System Training Programs for Post Graduate Students from NICMAR appointed as PG trainees in the Organization
  • Cumulative training Hours - 120 hours.
  • Career Objectives Achievements:
  • Qualified as Lead Auditor in ISO 9001:2008, QMS during my Tenure in L&T.
  • Enrolled as Member Quality Council of India, Delhi.
  • Enrolled as Member Indian Society of Quality, Delhi.
  • Enrolled as Senior Member National Centre for Quality Management, Mumbai.
  • A4 - Career Objectives Achievements 2014 - 2016
  • Completed Post graduation, M. Tech in Quality Management.
  • Qualified as Chartered Quality Professional, MCQI, Chartered Quality Institute, UK.
  • Enrolled as Member American Society for Quality.
  • Developed Software for Product Quality Assessment and Analysis in Building Construction Projects, Projected as Thesis in Post-Graduation.
  • A5 – As a Mentor 2017 - Present
  • Playing role as a Mentor, Honorary Advisor to the Students of 'SP Jain Institute of Real Estate and Management', Mumbai, India. Students from SP Jain Institute of Management are encouraged and given Opportunity to often Visit Muscat, Oman for Project Site Visits in Muscat, Followed with briefing of Technical and Management aspects of the Project.
  • Conducted Comprehensive Technical Induction Program with a Viva-Voce session after the Program to understand the effectiveness and fulfillment of the Objectives.
  • Played role of Advisor to Students and Internship Graduates of Omani Nationals for career planning and growth.
  • Received Certificate of Accomplishment – Safety Award for 10 – MILLION Safe Manhours in Omantel Head Quarters Project

Affiliations

  • Life Member in Indian Concrete Institute, ICI-India [LM 8940]
  • Full Member in Quality Council of India, India [FM/SR/4213]
  • Individual member – India Society for Quality – [ISQ-206]
  • Senior Member National center for Quality Management, India [SMO-146]
  • Chartered Quality Professional [CQP] Member- CQI, UK [Membership- 6030340]
  • Member – BTS Alumni association

TRAININGS

  • T1 - 2005 - 2008 - ETA ASCON, DUBAI
  • 5-days - Project Management and Cost Control & Wastages - by Mr.Reddy, GM, [GAMMON], ETA- ASCON.
  • 5-days - Building Construction and Management - by Mr. Rajiv Nehru, Director NICMAR, ETA-ASCON Dubai.
  • 1 - day - PERI- FORM WORK SYSTEMS at regional office – 'PERI', Dubai.
  • 1- day- Time Management - at HRD, ETA- ASCON, Dubai.
  • T2 - 2008 - 2012 - HIRCO DEVELOPMENTS, CHENNAI
  • 2 - day - Concrete Technology - by Mr. Shashank Vaidya, HIRCO, CHENNAI.
  • 1 day - Form work designs - by AP. Remedios, HIRCO, HPG, Chennai.
  • 1 day - 'Concrete Construction and Best Practices' by AP. Remedios, HIRCO, Chennai.
  • 1 day - 'Health Safety & Environment Protection' - by Mr. Sanjay Singh, HIRCO, Chennai.
  • 1 day - 'HAZARD IDENTIFICATION RISK ASSESSMENT AND CONTROL' - by Mr. Sanjay Singh, HIRCO, Chennai.
  • 1 day - 'TIME MANAGEMENT' - by Mr.MU Shah, Chief of Construction, HIRCO, Chennai.
  • 1 day - 'Best Practices Construction of Bituminous Roads' - by Mr. MU Shah, HIRCO, Chennai.
  • 2 day - 'System Formwork' - by ACI India chapter at L&T Head Office, Chennai.
  • 1 day - 'Compatibility issues on Chemical Admixtures' - by 'ICI' at IIT Madras.
  • 1 Day 'Training and Awareness Programme on Integrated Management Systems' - by Astute Consulting, HIRCO, Chennai.
  • 1 day - 'Leadership That Delivers Results' - by Performance Edge, Chennai.
  • 1 day - 'STEEL REINFORCEMENT Myth and Reality' - by Thermex Rebar Manufacturers Association, Chennai.
  • 1 day - 'SUSTAINABLE DEVELOPMENT' - by Mr. Santhosh Deodhar, HIRCO, Chennai.
  • 3-day National Conference on 'FLYASH'- Conservation of Environment and Bulk Utilization, Organized by C-FARM, Hyderabad.
  • T4 - 2014 - 2016 - NESMA & PARTNERS LTD
  • Offered training programs in and as Organizer and faculty in various Technical and QMS front.
  • Quality Management System Induction Programs.
  • Internal Auditing - ISO 9001 :2008 - Training Program.
  • Technical Trainings - Hydration of Concrete, Concrete Vibration techniques, Block Works Construction etc.
  • T5 - MID 2016 - JAN 2017 - GEM ENGG SERVICES
  • Offered Consultancy services from Quality Management Systems
  • T6 - JAN 2017 -PRESENT -AL TASNIM ENTERPRISES LLC
  • Offered training programs in and as Organizer and faculty in Competency, Skills, Knowledge and Attitude fronts, emphasizing strongly the Importance of 'Attitude' and its Value in transforming oneself to retain Success and achieve accomplishments.
  • Quality Management Systems ISO 9001:2015.
  • DO IT RIGHT FIRST-TIME approach trainings.
  • Total Quality Management.
  • House of Quality
  • Time Management
  • 5S
  • Kano Model
  • Critical to Quality trees
  • Concrete Compaction techniques
  • Knowledge skills and attitude
  • Control of Non-Conformity and Corrective action.
  • Quality Costs
  • Tiling Methodology
  • QMS Scaling

Disclaimer

All the information given herein are true and Authentic to the best of my Knowledge. I believe I shall fit into the Position offered for and deliver with due diligence and Exceed the expectations of the Management. Thanks for maintaining confidentiality. Sincerely, Jaikumar D.K

CAREER INFORGRAPH

  • Skills and Years of Exposure
  • Quality Management - 18
  • Management Systems Trainer - 16
  • Technical Audits - 18
  • Vendor Pre-Qualification - 16
  • Materials Inspection & Testing - 16
  • QAQC Doc & Inspection - 25
  • Concrete Mix design & QC - 10
  • Project Types and Years of Exposure
  • High rise Towers - 20
  • Commercial & Residential - 25
  • Industrial & Infra - 8
  • Integrated Township - 8
  • Specialized Hospitals - 10
  • LEED Projects - 7
  • Hotel & Special Govt Projects- 7

KEY PERFORMANCE INDICES

  • Design and implement Construction Quality systems
  • Establish Quality Management System planning with project specific strategic goals.
  • Develop Objectives consistent to Corporate Policy and SOP’s.
  • Organize Audits and Report statistical data on Project and Business performance.
  • Customer satisfaction Analysis and Report CSI performance.
  • Organize Audits and report Quality performance of Specialized vendors for SCM validation.
  • Change Management control and performance reporting.
  • COPQ Analysis and Improvement actions.

KEY VALUE DRIVERS

  • Analyze and Improve Quality Performance on Product and Process performance.
  • Monitor Quality Objectives performance and Improvement actions.
  • Review training needs, Organize and conduct training programs.
  • Promote Quality Culture throughout the Organizations thru’ participation and motivation.
  • Inculcate Best Practices and develop new methodologies for setting Benchmark.
  • Monitor Risk assessment and mitigation processes for performance Improvement.

CAREER TECHNICAL INTERFACE KNOWLEDGE ACQUIRED

  • 1. PERI FORMWORK SYSTEMS
  • 2. DOKA FORMWORK SYSTEMS
  • 3. ALUMA FORMWORK SYSTEMS
  • 4. MIVAN FORMWORK SYSTEMS
  • 5. SELF CLIMBING SYSTEMS
  • 6. BITUMINOUS MEMBRANE WATERPROOFING
  • 7. PRESSURE GROUT SYSTEMS
  • 8. PVC MEMBRANE WATERPROOFING
  • 9. SIKA- LOOSE SPREAD MEMBRANE SYSTEMS
  • 10. INSITU PILINGS
  • 11. PRE-CAST FACADE PANELS
  • 12. UGW AND STICK CURTAIN WALL SYSTEMS
  • 13. CONCRETE MIX DESIGN WITH SCM
  • 14. GYPSUM VERMICULITE PLASTERS
  • 15. ACOUSTIC SPRAY PLASTERS
  • 16. ACOUSTIC PERFORATED CEILING SYSTEMS
  • 17. PREFABRICATED MODULAR BATHROOMS
  • 18. FIRE RATED CURTAIN WALLS
  • 19. FIRE STOPPING SYSTEMS
  • 20. INTERIOR DESIGN COORDINATION

Timeline

HEAD OF QUALITY ASSURANCE

Project Management Office – Sultan Haitham City – Ministry of Housing and Urban Planning
09.2024 - 11.2025

CLUSTER QUALITY ASSURANCE MANAGER

AL TASMIN ENTERPRISES LLC
01.2017 - 08.2024

PROJECTS QUALITY HEAD – SPECIALIZED HOSPITAL PROJECTS

NESMA AND PARTNERS LLC
07.2014 - 07.2016

PROJECT QUALITY HEAD

L&T CONSTRUCTIONS B&F-IC
07.2012 - 06.2014

Head Quality Assurance

HIRCO Developments, Hiranandani Group
03.2008 - 07.2012

Sr. QAQC Engineer

ETA ASCON - Dubai
02.2005 - 02.2008

QAQC Engineer

Saikirann Developers Ltd
01.2000 - 01.2005

Project Engineer

Devi Narayan Constructions Ltd
01.1998 - 12.1999

Project Engineer

A-SQUARE Developers Ltd
01.1992 - 12.1997

Drafting Assistant

Dhalla Kuppusamy Rebello Architects
06.1988 - 12.1991

Diploma in Civil Engineering - Concrete structures and technology

Central Institutes of Technology, State board of Technical Education and training
06.1985 - 04.1988

Master of Technology - Quality Management

BITS Pilani

B Tech-Civil - Building Technology

JRN Rajasthan University
Dr (hc) Jaikumar D. K.