Dorra Belhadj
Muscat ,Oman
Summary
A highly motivated Marketing and Sales Specialist with over 9 years of experience in marketing strategy development, sales optimization, and customer relationship management. Proven ability to drive business growth through innovative marketing plans and effective leadership. Seeking a challenging position where I can leverage my skills in marketing and leadership to contribute to the success of an organization. Known for my attention to detail, ability to work under pressure, and commitment to exceeding performance goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Taj Marhaba Hotel
Tunisia
01.2022 - 08.2024
• Managed front desk operations, ensuring high-quality customer service and guest satisfaction.
• Handled customer inquiries, booking reservations, and check-ins, contributing to smooth daily operations.
• Collaborated with the marketing team to promote hotel services and special offers.
Sales Executive
Aston Martin
Oman
01.2017 - 01.2019
• Delivered personalized luxury car sales experiences, contributing to a 15% increase in sales revenue.
• Developed and maintained relationships with high-profile clients.
• Worked closely with the marketing team to implement sales campaigns and events targeting luxury customers.
Hospitality Company
Laymon LLC
Oman
03.2015 - 01.2017
• Supported sales and customer service teams, driving customer satisfaction and retention.
• Provided after-sales support and resolved customer issues to enhance service experience.
• Assisted in preparing sales forecasts and reports for management review.
Education
Bachelor of Marketing -
College of Arts and Sciences, Tunisia
Sousse Tunisia 09.2010 - 05.2014
Skills
Professional Skills
Marketing Strategy and Campaign Management
Sales Optimization and Customer Relationship Management
Leadership and Team Coordination under Pressure
Social Media and Digital Marketing Expertise
Market Research and Report Preparation
Proficient in MS Office Suite (Word, Excel, PowerPoint)
Languages
English
Advanced
French
Advanced
Arabic
Advanced
Affiliations
- • Reading (Business and Marketing Books) • Traveling (Cultural Exploration and Networking) • Sports (Fitness and Team Sports)
Accomplishments
• Certificate in Digital Marketing Strategy, Google (2023)
• Employee of the Month, Taj Marhaba Hotel (2023)
• Leadership in Marketing Award, Aston Martin Oman (2018)
Timeline
Receptionist
Taj Marhaba Hotel
01.2022 - 08.2024
Sales Executive
Aston Martin
01.2017 - 01.2019
Hospitality Company
Laymon LLC
03.2015 - 01.2017
Bachelor of Marketing -
College of Arts and Sciences, Tunisia
09.2010 - 05.2014
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