Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic
Divya Vinoj

Divya Vinoj

Al Ghubra,Oman

Summary

Dynamic professional with expertise in influential communication, leadership in diverse environments, and brand promotion. Skilled in negotiation techniques and ethical conduct, fostering inspiring motivation and strong customer relationship management. Dedicated to driving impactful results while cultivating meaningful connections to support organisational growth.

Overview

9
9
years of professional experience

Work history

Manager (customer service and Operations)

Indusind Bank
Vadodara, India
09.2011 - 02.2012
  • BACK UP BRANCH HEAD
  • Boosted department efficiency by streamlining operational processes.
  • Delegated tasks efficiently to maximise productivity.
  • Fostered a positive work environment with regular team-building activities.

Head Cash and Remittance Dept

Royal Bank Of Scotland N.V
Nasik
08.2006 - 03.2008
  • Monitor and control the entire functions of cash and remittance department, directly reporting to Branch Consumer Banking Head (AVP)
  • Achieved AMFI certification post joining the organization
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Asst. Manager

HDFC Bank Ltd
Nasik
04.2005 - 12.2005


  • Joined the branch as Teller Authorizer and has been carrying out the functions of a teller authorizer from April 2005 to August 2005, after which has been promoted as a PB Authorizer cum back-up BM
  • Delegated tasks to team members efficiently improving overall productivity.

Jr. Manager

Indusind Bank Ltd
Pune
08.2002 - 04.2005
  • Operations: Inward Clearing (MICR/ NON-MICR), Outward Clearing (MICR/ NON-MICR), Remittances, Outstation Cheque Clearance (OCC), Realization of Outstation Cheques, Cash Counter, DEMAT, Customer Care Counter, Fixed Deposits.
  • Processing of Foreign remittances like Telegraphic transfers, Demand Draft, and Forex-plus cards etc .
  • Liaised with senior management for strategic decision making.

Education

Master of Science - Psychology

JAIN (Deemed to be University)
Bangalore, India
07.2024 -

Masters of Personnel Management - Human Resource

Institute of Management and Career Development
Pune, India
06.2001 - 04.2003

Bachelor of Science - Statistics

Fergusson College
Pune,India
06.1998 - 04.2001

Skills

  • Influential communication
  • Leadership in diverse environments
  • Brand Promotion
  • Negotiation techniques
  • Ethical conduct
  • Inspiring motivation
  • Customer relationship management

Languages

English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Intermediate
Marathi
Elementary

Affiliations

  • Music,
  • Practicing Mindfullness

Accomplishments

Achieved successful Internal and External audits, In all the banks worked with.

Topped my Institute for PG

University Rank holder for Graduation.

All rounder in school, School House Captain, active participant in CCA ,won various singing competitions

Represented school at state level for Kabaddi.

Timeline

Master of Science - Psychology

JAIN (Deemed to be University)
07.2024 -

Manager (customer service and Operations)

Indusind Bank
09.2011 - 02.2012

Head Cash and Remittance Dept

Royal Bank Of Scotland N.V
08.2006 - 03.2008

Asst. Manager

HDFC Bank Ltd
04.2005 - 12.2005

Jr. Manager

Indusind Bank Ltd
08.2002 - 04.2005

Masters of Personnel Management - Human Resource

Institute of Management and Career Development
06.2001 - 04.2003

Bachelor of Science - Statistics

Fergusson College
06.1998 - 04.2001

Similar Profiles

Create profile
Divya Vinoj