Dirane Ngong Yuh
Muscat,MA
Summary
Experienced with providing attentive and courteous service to guests. Utilizes strong communication and interpersonal skills to enhance customer experiences. Track record of maintaining positive and efficient dining environment.
Overview
2
2
years of professional experience
Work History
Waiter
WDC Hotel Buea Cameroon
01.2024 - 01.2026
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Kumba Primary And Government High School
Cameroon 06-2010
Skills
- Decision-making
- Order taking
- Team collaboration
- Customer service
- Strong multitasking
- Time management
- Cash handling
- Attention to detail
Hobbies
- Cooking
- Playing music
- Gaming
- Sports (like football)
Languages
English
Advanced (C1)
French
Advanced (C1)
Timeline
Waiter
WDC Hotel Buea Cameroon
01.2024 - 01.2026
High School Diploma -
Kumba Primary And Government High School