Muhammad Talha Masood
Muscat,Oman
Summary
Highly accomplished Solution Architect with over 8 years of expertise in DevOps and Systems Engineering. I design and implement innovative solutions that drive significant business success. I excel at bridging the gap between development and operations, proficiently implementing CI/CD pipelines, automation frameworks, and robust cloud-based architectures.
My strengths include optimizing system performance, leading complex infrastructure projects, and delivering scalable, secure solutions. I am well-versed in containerization technologies like Docker and Kubernetes. With strong interpersonal and communication skills, I effectively collaborate with stakeholders, development teams, and clients. I possess a proven ability to translate complex business requirements into tangible technical solutions, aligning technology strategies with organizational goals. Committed to continuous learning and staying updated with emerging technologies, I am passionate about driving digital transformation and delivering impactful results.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Solutions Architect & Technical Delivery Lead
Seamless Distribution Systems AB
On-Site Vodafone Oman Masqaţ
12.2022 - 07.2025
- Front-facing lead for architectural design and modernization of a SaaS platform, collaborating directly with Vodafone Oman's teams on-site, including SRE and software engineering. This strategic engagement dramatically improved operational efficiency, leading to a 60% reduction in production time and a 50% increase in scalability for Vodafone Retail Business Application.
- Led and managed on-site managed services and delivery teams (MS Lead) at the customer premise, serving as the primary technical point of contact and ensuring high-quality service delivery and client satisfaction for Vodafone Oman.
- Oversaw the complete lifecycle of technical project delivery, frequently engaging with Vodafone Oman stakeholders for requirements gathering, architectural solution design, and demonstrating solutions.
- Effectively identified and communicated architectural gaps to Vodafone Oman stakeholders, translating complex technical analyses into actionable insights and demonstrating architectural solutions to gain buy-in.
- Orchestrated the implementation of automated testing and CI/CD pipelines, boosting deployment frequency from monthly to multiple times a week.
DevOps consultant
IDEMIA
Singapore
10.2022 - 12.2022
- Developed DevSecOps/GitOps tools and deployment pipelines.
- Implemented solutions that reduced deployment times from 4 hours to 1 hour, optimized operational costs through improved configurations of automated deployments and improved server reliability by 90%.
Systems engineer
Seamless Distribution Systems AB
Lahore, Pakistan
05.2020 - 10.2022
- Architected, developed, and deployed a robust microservices-based application for Vodafone Oman, overseeing the entire lifecycle from initial design to comprehensive testing and successful operationalization.
- Engineered a robust solution that drastically reduced downtime for the Vodafone Oman project from 3 hours to 15 minutes. This was achieved by leveraging advanced Kubernetes deployment strategies, Istio service mesh for enhanced traffic management and resilience, and integrating these with automated CI/CD pipelines to ensure rapid, stable deployments.
- Led managed services for Vodafone Oman and MTN Sudan projects.
- Successfully containerized an existing RPM-based application for Kubernetes deployment, meticulously crafting YAML and Docker files to ensure efficient packaging and seamless orchestration within the cluster.
- Designed comprehensive system integration and orchestrated package management with Helm, standardizing application deployments and ensuring consistent configurations across environments.
- Managed and optimized source code workflows across multiple projects using Git, complemented by Bamboo for robust continuous integration and automated build processes, enhancing development efficiency and code quality.
- Engineered and implemented advanced monitoring and observability solutions within Kubernetes environments, leveraging the ELK (Elasticsearch, Logstash, Kibana) stack for centralized logging and analysis, alongside Prometheus and Grafana for real-time metric collection, visualization, and actionable alerting.
- Automated the deployment and configuration of Kubernetes clusters using Ansible, ensuring repeatable, scalable, and idempotent infrastructure provisioning across various environments.
Software Engineer | DevOps
Afiniti
Lahore, Pakistan
04.2021 - 11.2021
- Maintained high availability of services through robust disaster recovery plans.
- Improved system scalability with the implementation of Kubernetes orchestration.
- Automated deployments using Ansible and shell scripting, improving operational efficiency.
Application support engineer
Ericsson PK
Islamabad
08.2019 - 05.2020
- Consulted and significantly contributed to overall system architecture design, ensuring alignment with strategic objectives and future scalability.
- Led the full lifecycle of installation, testing, and configuration changes for new features and seamless third-party application integrations with the Ericsson Wallet Platform (EWP).
- Proactively performed regular maintenance, including the deployment of hotfixes, to ensure continuous system health and optimal performance.
- Provided expert troubleshooting and rapid resolution for emergency application incidents, consistently achieving optimal system performance and stability.
- Ensured the health and integrity of EWP applications through timely installation of critical updates, patches and automating health-checks.
- Configured comprehensive monitoring and logging solutions using OpenNMS, Grafana, Prometheus, and Nagios, enabling proactive issue detection and performance optimization.
System engineer
Nayatel
Islamabad, PK
02.2019 - 08.2019
- Led the VAS (Value-Added Services) team, demonstrating strong capabilities in task delegation, knowledge transfer, and comprehensive feedback/reporting to optimize team performance and project delivery.
- Designed and implemented robust service architectures for Nayatel's VAS offerings, ensuring scalability, reliability, and alignment with business objectives.
- Expertly configured, managed, and troubleshot Corporate Email Servers (Linux Axigen), ensuring high availability and secure communication for enterprise clients.
- Managed the full lifecycle of Web Servers (Apache with LAMP/LEMP stacks and Windows Server 2008/2012), including configuration, optimization, and advanced troubleshooting.
- Implemented and managed Web Application Firewalls (ModSec, CXS) to fortify security postures and protect against web-based threats.
- Possessed extensive hands-on experience with diverse Linux distributions (CentOS 6/7, Kali Linux), leveraging deep command-line proficiency for system administration.
- Demonstrated profound expertise in MySQL/MariaDB, covering installation, intricate configuration, performance tuning, and efficient database import/export operations.
- Deployed and managed Free RADIUS solutions, providing robust authentication, authorization, and accounting services.
- Conducted thorough testing of new services within virtualized environments, ensuring optimal performance and compatibility before production rollout.
- Managed diverse virtualization platforms including XEN Citrix and VMware, optimizing resource allocation and virtual machine performance.
- Successfully implemented NGINX as a reverse proxy server for Apache, significantly enhancing security and reducing response times.
- Deployed and managed Squid Proxy Servers to improve network efficiency and security.
- Implemented Varnish Proxy for cPanel environments, boosting caching performance and improving web delivery speeds.
- Maintained and managed critical DNS infrastructure, including Nayatel's Primary Zone and Caching DNS Servers (Windows DNS, BIND DNS).
- Configured and managed secure VPN Services (OpenVPN Server), enabling remote access and secure data transmission.
- Drove process improvements and automation through scripting, contributing to the design and revision of departmental Standard Operating Procedures (SOPs) for increased efficiency.
- Managed and supported VPS Hosting and Web Hosting services, ensuring high availability and performance for customer applications.
- Administered Cisco Compute systems, overseeing hardware and resource management.
- Managed hundreds of Linux nodes running a diverse array of applications, including web servers and databases, ensuring their continuous operation and optimal performance.
Operations Engineer
Nayatel
Islamabad, PK
08.2017 - 02.2019
- Provided expert Level 2 support for web hosting customers, ensuring high satisfaction and service continuity.
- Administered and configured cPanel Web Servers Farms and managed Plesk Panel servers, optimizing large-scale hosting infrastructure.
- Oversaw management of Reseller Accounts (Mochahost, Host Department, Online NIC, PKNIC).
- Conducted performance tuning for Nginx and Apache web servers across diverse applications.
- Managed NAYAtel Zone and caching DNS servers for robust domain name resolution.
- Administered FTP servers and configured OpenVPN servers.
- Managed and performed quality checks for Rack Space Hosting in the Data Center.
- Implemented SSL certificates (DigiCert, Commodo) to enhance web security.
- Managed domain registrations, renewals, and IP allocations (Godaddy).
Network Support Engineer
Nayatel
Islamabad, PK
01.2017 - 08.2017
- Provided Level-2 network support in rostered shifts.
- Managed and troubleshot GPON Triple-play services (Internet, POTS, video).
- Administered GPON-based Access Networks, including traffic/load balancing and P2P circuit provisioning.
- Managed Huawei MA5600T OLTs (TCONTs, service ports, optical power, uplink redundancy).
- Configured and troubleshot GPON ONUs using Huawei (U2000/CLI) and Alcatel-Lucent (AMS 5520, TL1, SSH) platforms.
- Configured BTV services and modified IGMP Programs for IPTV.
- Delivered technical support for Level II complaints across Access Layer, IP Core, and Systems.
- Led Root Cause Analysis (RCA) for escalated issues, redefining SOPs for improved efficiency.
Sales Engineer
Next Level Communication Pvt Ltd
Lahore
10.2015 - 12.2016
- Drove brand awareness and business development in target territories.
- Managed and nurtured over ten key accounts across F&B, Personal Care, Telecom, Chemicals & Petroleum sectors.
- Identified customer needs and provided tailor-made power solutions.
- Designed integrated solutions and compiled techno-commercial proposals.
- Developed and presented Project Management Plans (PMP) & Detailed Design Specifications (DDS) to clients.
- Ensured timely and cost-effective vendor purchases and equipment shipping.
- Managed active sales pipeline and reported insights to management.
- Coordinated with internal and external stakeholders for order execution.
Education
Bachelor of Science - Electronics Engineering
Ghulam Ishaq Khan Institue, GIKI
Topi/Pakistan 08.2011 - 08.2015
Foundation Degree in Science - Mathematics and Engineering
Govt. College University, GCU Lahore
Lahore / Pakistan 08.2009 - 03.2011
Skills
- Regression Testing
- Apache Kafka
- System Deployment
- Operations Management
- Project Management
- Systems Engineering
- Domain Name System (DNS)
- Troubleshooting
- Customer Service
- Networking
- Testing Tools
- DevOps
- Microservices
- Containerization
- System Administration
- Kubernetes
- Dynamic Host Configuration Protocol (DHCP)
- Linux System Administration
- Technical Support
- JMeter
- MySQL
- Jenkins
- Grafana
- Elastic Stack (ELK)
- Git
- C
- Microsoft Office
- PowerPoint
- Linux
- Windows Server
- Postman API
- Ansible
- Docker
- SoapUI
- Prometheusio
Industry Knowledge:
Tools & Technologies:
- NGINX
- Ranchers
- Bamboo
- Python
- YAMLS
- LAMP
- LEMP
- BIND
- PDNS
- Squid proxy
- Axigen
- WHMCS
- WHM cPanel
- IIS
- Plesk
- SolidCP panel
- XEN Citrix
- VMWare
- Hyper-V
- MariaDB
- ModSec
- CXS
- ArgoCD
- Helm
- Istio
- Istio service mesh
- OpenNMS
- Jenkins
- GitLab
- Ericsson EWP
- Apache JBOSS
- Oracle DB
- OpenVPN Server
- Team Management
- Team Leadership
- Continuous improvement mindset
Interpersonal Skills:
Languages
English
Fluent
Urdu
Proficient (C2)
Hindi
Fluent
Timeline
Solutions Architect & Technical Delivery Lead
Seamless Distribution Systems AB
12.2022 - 07.2025
DevOps consultant
IDEMIA
10.2022 - 12.2022
Software Engineer | DevOps
Afiniti
04.2021 - 11.2021
Systems engineer
Seamless Distribution Systems AB
05.2020 - 10.2022
Application support engineer
Ericsson PK
08.2019 - 05.2020
System engineer
Nayatel
02.2019 - 08.2019
Operations Engineer
Nayatel
08.2017 - 02.2019
Network Support Engineer
Nayatel
01.2017 - 08.2017
Sales Engineer
Next Level Communication Pvt Ltd
10.2015 - 12.2016
Bachelor of Science - Electronics Engineering
Ghulam Ishaq Khan Institue, GIKI
08.2011 - 08.2015
Foundation Degree in Science - Mathematics and Engineering
Govt. College University, GCU Lahore
08.2009 - 03.2011
Similar Profiles
Frank MalolaFrank Malola
Director of Business Development & Key Account Management at Seamless Distribution Systems ABDirector of Business Development & Key Account Management at Seamless Distribution Systems AB
Rahul DasRahul Das
Senior System Engineer / Tech Lead at Seamless Distribution SystemsSenior System Engineer / Tech Lead at Seamless Distribution Systems
sibgha ilyassibgha ilyas
Software QA and Automation Engineer at Seamless Distribution SystemsSoftware QA and Automation Engineer at Seamless Distribution Systems
Killian Cho BanatakeKillian Cho Banatake
IT support technician at Tech Solutions Inc.IT support technician at Tech Solutions Inc.
Mohammed ElsadiqMohammed Elsadiq
Accounting Manager at National Essential Factory LLCAccounting Manager at National Essential Factory LLC