Cyril Okpo
Al Khuwair
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Planner Cafe
09.2023 - Current
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Supervisor /Cafe Barista
Bab Al Haara Juices
01.2023 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Barista / Cashier
Egg Dough Bar
06.2022 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Programed Machine Operator
Istabraq Golf Trad
11.2021 - 10.2022
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
Sales Manager
So Nice Investment
10.2018 - 01.2021
Education
Higher National Diploma - Business Administration And Management
Oyo State Polytechnic
Oyo , Nigeria 08.2020
National Diploma - Business Administration And Management
The Polytechnic, Ibadan ,Nigeria
Oyo State , Nigeria 07.2017
Skills
- Cash Counting Machine Operations
- Cash Register Systems
- Credit and Cash Transactions
- Till Counting
- Guest Inquiries
- Product and Service Sales
- Order Taking
- Project Management
- Financial Management
- Documentation And Reporting
- Customer Service
- Employee Management
- Operational Oversight
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved sales which led to profits
- Memorized ingredients and recipes for 50 specialty drinks.
- Promoted supervisor after only 2 months for exceptional performance.
- Achieved 50% of sales quote.
Timeline
Barista Shift Supervisor
Planner Cafe
09.2023 - Current
Supervisor /Cafe Barista
Bab Al Haara Juices
01.2023 - 09.2023
Barista / Cashier
Egg Dough Bar
06.2022 - 06.2023
Programed Machine Operator
Istabraq Golf Trad
11.2021 - 10.2022
Sales Manager
So Nice Investment
10.2018 - 01.2021
Higher National Diploma - Business Administration And Management
Oyo State Polytechnic
National Diploma - Business Administration And Management
The Polytechnic, Ibadan ,Nigeria
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