BIBIN VARGHESE
BIOMEDICAL ENGINEER|SERVICE ENGINEER|ENDOSCOPY-INTEGRATION ENGINEER
Muscat
Summary
“ Seeking a challenging opportunity, benefit from academic background and skills. Area of specialization is in the Biomedical Engineering & Systems. Willing to achieve self-satisfaction through hard work and dedication” Energetic Field Service Engineer with 13-year background performing medical device repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
BIOMEDICAL ENGINEER, SENIOR SERVICE ENGINEER
MUSTAFA SULTAN SCIENCE AND INDUSTRY CO LLC
04.2016 - Current
- OEM Handling: Karl Storz|Boston Scientific|Baxter|Getinge|Micrel
- Endoscopy Engineer|OT Integration Engineer|ECMO Engineer|Laser Engineering
- Optimized medical device performance with thorough testing and analysis, ensuring safety and efficacy.
- Trained healthcare professionals on proper usage of biomedical equipment, improving overall patient care standards.
- Managed regulatory compliance processes for medical devices, ensuring adherence to industry standards and best practices.
- Diagnosed malfunctioning equipment and ordered parts to repair or replace non working ones.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Evaluated emerging technologies to determine their potential value in improving service offerings.
- Streamlined service processes for improved efficiency and reduced downtime in critical systems.
Senior Service Engineer
Olympus Medical Systems India Pvt Ltd
05.2011 - 04.2016
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
- Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
- Implemented preventative maintenance programs, reducing system failures and extending equipment life.
- Spearheaded root cause analysis initiatives, identifying key areas for improvement within the engineering department.
- Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
- Conducted regular safety audits, maintaining a safe working environment for all staff members and minimizing workplace accidents.
- Introduced innovative troubleshooting techniques, enhancing the team''s ability to resolve complex problems quickly.
- Developed customized solutions for clients'' unique requirements, ensuring optimal performance of their systems.
- Evaluated emerging technologies to determine their potential value in improving service offerings.
- Resolved customer complaints in prompt, polite and professional approach.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Reviewed technical documentation to complete equipment maintenance and repair.
Education
B.E - BIOMEDICAL ENGINEERING
ANNA UNIVERSITY
Skills
Project Management
Biomedical Imaging Techniques
Research and analysis
Collaborative Teamwork
Maintenance and repairs
Training and mentoring
Equipment Calibration
Equipment Maintenance
On-Site Support
Service Documentation
Equipment installation and repair
Preventive Maintenance
Customer Service Management
Software Installation
Accomplishments
- Experience and expertise in Surgical & Endoscopic MedicalEquipment.
- Good knowledge OT image routing KARL STORZ OR1concept.
- Handling TRUMPF MEDICAL OT lights, Pendants& OT tables service & installation.
- Handling Getinge (Earlier Maquet) ECMO supportproduct lines Cardio Help-I & PLS Rotaflow inInstallation,.
- Handling Micrel PCA and Micro pump ranges inInstallation/Service.
- Handling Baxter –TPN compounders Installationand service.
- Handling Lumenis Laser Installation and service.
- Handling Karl Storz Ent station Office 1.
- Handling Hospital Project Operamed Modular OTand ICUSERVICE ENGINEER.
- OLYMPUS MEDICAL SYSTEMS INDIA PVT LTD.
- 2011 MAY – 2016 APRIL.
- Service, Maintenance and installation of Medical Equipment intime.
- Performing warranty & contract PPM on time.
- Handling installation and technical supports in Project.
- Training & guidance to Nurses and technicians in medicalequipment applications.
Certification
MS OFFICE WORD
Additional Information
- Providing necessary inputs for project team and site readiness in planning medical equipment. Regular site visits. Preparing proper FCA to customer in accordance with Manufacturer Generating service revenues and monitoring Ensuring site readiness, delivery of units, arrangement of installation and handovers.
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
BIOMEDICAL ENGINEER, SENIOR SERVICE ENGINEER
MUSTAFA SULTAN SCIENCE AND INDUSTRY CO LLC
04.2016 - Current
Senior Service Engineer
Olympus Medical Systems India Pvt Ltd
05.2011 - 04.2016
B.E - BIOMEDICAL ENGINEERING
ANNA UNIVERSITY
MS OFFICE WORD
MS OFFICE EXCEL
MS OFFICE POWER POINT
IMAGE PROCESSIG
MEDICAL IMAGING
EU-Medical Device Regulation Certified
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