Basheer Humaid Basheer Al Mamari
Muscat / Muscat Hills ,Oman
Summary
Results-driven Process Excellence & Operations Manager with a passion for optimizing workflows, enhancing efficiency, and driving continuous improvement in highly regulated industries. Skilled in Lean Six Sigma, process reengineering, and KPI development, with a track record of leading cross-functional teams to implement best practices and streamline operations. Adept at aligning process frameworks with global standards, leveraging data-driven insights, and ensuring compliance while fostering innovation. Committed to delivering sustainable improvements that enhance performance, reduce costs, and elevate business excellence.
Overview
10
10
years of professional experience
22
22
years of post-secondary education
Work History
Operation Manager
Oman Airports
Regional Airports , Oman
04.2022 - Current
- Managed operations for a critical facility (Airports), ensuring regulatory compliance and resource utilization.
- Led process reengineering initiatives by developing and implementing operational manuals and procedures, enhancing efficiency and standardization using Lean Six Sigma methodologies.
- Led teams from different departments, companies (Contractors and clints) and governmental stakeholders to implement automation and process enhancements.
- Managed end-to-end process design, KPI tracking, and performance metrics to ensure continuous improvement.
- Conducted risk assessments, root cause analysis and developed mitigation strategies to address operational challenges.
- Managed staff competency frameworks, enhanced training programs, and improved performance tracking.
- Planned and managed the department's yearly OPEX and CAPEX budgets, keeping spending on track and aligned with the organization’s goals, and cost optimization initiatives.
- Managed asset maintenance in terms of preventive and corrective maintenance to ensure the operational excellence
- Managed human resource functions for a remote-working team, including training planning, competency development, and alignment with job requirements.
- Handled reporting, analysis, and management of airport data flow to ensure smooth and efficient operations.
- Developed, implemented and tested the operation emergency procedure and plans and ensure it alignment with governmental stakeholder’s emergency response plans
- Oversaw process compliance, operational safety standards, and international best practices alignment.(National and International standers )
Team Leader – Airport’s operation and safety
Oman Airports
Muscat, Muscat
10.2020 - 03.2022
- led continuous improvement initiatives, optimizing operational workflows in the airport projects during the Runway rehabilitation work
- Monitored and enhanced performance metrics and operational KPIs to maintain safe operation.
- Conducted process audits and gap analysis to align with best practices and regulation.
- Designed process automation strategies to streamline operations and improve resource allocation in check in counters. And other Airport Facilities.
- Monitored the performance of authorities, airlines, handlers, and concessionaires on a shift basis to maintain seamless operations.
- Ensured safe and efficient airport operations in compliance with all aviation regulations and requirements.
- Ensured Business Continuity during the emergencies, specially during Covid.
Certification and Compliance Senior /Specialist
Oman Airports
Muscat , Oman
10.2015 - 10.2020
- Developed standardized compliance & operational processes across multiple airport locations.
- Led internal audits and identified process bottlenecks, driving efficiency improvements.
- Designed training programs on process improvement and compliance best practices.
- Collaborated with stakeholders to enhance process control measures and continuous improvement strategies.
- Provided data-driven reports on operational efficiency and cost reduction strategies.
- Successfully achieved certification for a high-value projects and in high regulatory environment such as new Muscat international Airport in 2017.
- Ensured airport operations adhered to national, and international regulations, maintaining certifications and mitigating the findings/ Gabs.
- Led the creation of clear and practical operational manuals and procedures, ensuring efficient and standardized processes across all the 7 Airports to meet compliance requirements.
- Collaborated with other organization teams to ensure compliance goals were clearly understood and always met, ensuring smooth, safe, and efficient operations.
- Maintained strong communication with external stakeholders, and regulatory bodies.
- Oversaw security measures for restricted zones, working closely with subcontractors and authorities to ensure compliance with security protocols.
- Prepared compliance reports, and ensured sharing of critical information on time with key stakeholders for better decision-making.
- Always Identified opportunities for process improvements and promote a culture of accountability in airports compliance.
- Oversaw the renewal of certifications on time, ensuring no compliance gaps.
- Conducted internal audits across Airports/ operational departments, identifying areas for improvement and ensuring compliance with organizational standards and risk mitigations.
- Followed up on corrective action plans to drive operational efficiency and close the operational gabs.
Projects manager
Durat Al Sahil
Muscat, Oman
01.2015 - 05.2015
- Participated in Managing construction projects for ROP stations and schools across multiple locations.
- Oversaw project planning, execution, and resource allocation to ensure timely completion.
- Coordinated with contractors, suppliers, and Clints.
- Participated in Ensuring and adherence to budget constraints and project timelines, optimizing efficiency.
Education
Master of Business Administration - Executive MBA
Vienna University of Economics and Business,
Vienna, Austria 04.2001 - 09.2023
Bachelor of Science - Physics
SQU
Muscat, OmanCertified in Governance, Risk & Compliance
International Academy of Business and Finance
Muscat, OmanDiploma of Higher Education - Crisis & Disaster Management
Bournemouth University
Muscat, Oman & Bournemouth, UK 03.2023 -
Skills
- Strategic thinking - Leadership - Relationship building
- Problem solving - Decision making - Customer focus
- Negotiating – Influencing - Results focus - Communication
- Team working - Analytical thinking - Project Management
- Continuous improvement – Process Improvement
- Strong Communication presenting Skills
Languages
Arabic
Fluent
English
Fluent
Affiliations
- Hiking
Accomplishments
- Fahud Airport 2021:start the operation Of Fahud Airport and led all the certification requirement, initiating all the operation process and KPI .
- Developed and executed Oman’s first Drone Operations Risk Assessment, improving compliance and risk management.
- Led automation initiatives 2024 , the archiving system of the airports DOCs and SOPs
Timeline
Diploma of Higher Education - Crisis & Disaster Management
Bournemouth University
03.2023 -
Operation Manager
Oman Airports
04.2022 - Current
Team Leader – Airport’s operation and safety
Oman Airports
10.2020 - 03.2022
Certification and Compliance Senior /Specialist
Oman Airports
10.2015 - 10.2020
Projects manager
Durat Al Sahil
01.2015 - 05.2015
Master of Business Administration - Executive MBA
Vienna University of Economics and Business,
04.2001 - 09.2023
Bachelor of Science - Physics
SQU
Certified in Governance, Risk & Compliance
International Academy of Business and Finance
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