A highly skilled professional with expertise in KPI monitoring, business planning, and subcontractor performance evaluation. Demonstrates strong data interpretation skills and excels in teamwork and communication within dynamic, cross-functional environments. Possesses advanced proficiency in Microsoft Office, particularly Excel, for reporting and analysis. Quick to learn and thrive in fast-paced, international business settings. Committed to leveraging these competencies to drive organizational success and growth.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
MSW Planning Analyst
Oman Environmental Services Holding - be'ah
01.2024 - Current
Contributed to the development of a 5-year business and budget plan for the MSW sector, aligning over 60 strategic projects with long-term financial and operational goals
Led the development and KPI-driven execution of the MSW sector Business Plan to ensure strategic alignment and performance monitoring.
Monitored the MSW sector projects milestones and deliverables, preparing structured monthly and quarterly progress reports and presenting them to the top management team to ensure alignment with strategic objectives and timelines
Supervised the development and implementation of performance and individual KPIs for over 100 MSW sector employees, integrating them into the Adda system to enable effective performance tracking and evaluation.
Efficiently managed frequent ADHOC requests from top Management, delivering timely, data-driven insights to support high-level decision-making and strategic direction.
Provided ongoing and on-demand support to operations departments, ensuring timely resolution of daily requests and operational needs.
Performed investment analysis and feasibility reviews for waste-to-energy and Refuse-Derived Fuel (RDF) projects in collaboration with the Business Development Department
Collaborated with the Ministry of Housing and Urban Planning on major structural development projects—including Sultan Haitham City, Al Khuwair Downtown, Al Thuraya City, Greater Nizwa, Greater Salalah, and Ibri Structural Plan—by reviewing waste management strategies, providing expert recommendations, and actively participating in workshops and professional meetings with developers and stakeholders
Performed and analyzed comprehensive data on municipal solid waste (MSW) generation, material composition, and disposal methods to support strategic waste management planning and optimization
Led the development of a centralized Excel-based master invoice tracker for MSW sector subcontractors, analyzing over 1,800 historical invoices to establish accurate financial records across all outsourced operational contracts within the sector.
Planning & Service Optimization Trainee,
Oman Environmental Services Holding - be'ah
07.2023 - 12.2023
Monitored subcontractor performance through KPI tracking to ensure compliance with operational standards and service-level agreements.
Developed and maintained an invoice tracking system, consolidating and verifying financial data across multiple contracts for improved accuracy and transparency.
Collected, organized, and analyzed operational data to support reporting, performance evaluation, and decision-making processes.
Assisted in preparing reports and dashboards for internal stakeholders, contributing to service optimization and process improvement initiatives.
Education
Bachelor of Science - Business Administration, Business Economics
University of Central Florida
USA
01.2018 - 08.2022
Skills
Skilled in KPI monitoring, business planning, and subcontractor performance evaluation
Strong data interpretation skills
Excellent teamwork and communication abilities in dynamic, cross-functional environments
Advanced skills in Microsoft Office, particularly Excel, for reporting and analysis
Quick to learn and thrive in fast-paced, international business settings
Languages
Arabic
Native
English
Advanced
Timeline
MSW Planning Analyst
Oman Environmental Services Holding - be'ah
01.2024 - Current
Planning & Service Optimization Trainee,
Oman Environmental Services Holding - be'ah
07.2023 - 12.2023
Bachelor of Science - Business Administration, Business Economics
Business Development Executive at Oman Environmental Services Holding Company "be'ah"Business Development Executive at Oman Environmental Services Holding Company "be'ah"
Head of Service Improvement Departement at Directorate General of Khoula HospitalHead of Service Improvement Departement at Directorate General of Khoula Hospital