Summary
Overview
Work history
Education
Skills
PERSONAL DETAILS
Timeline
Barista
BASEER UL HASSAN

BASEER UL HASSAN

Anantnag,India

Summary

Accomplished in restaurant general management and banquet operations, with a proven track record in team leadership,

coaching, and performance management. Expertise in financial control, including budgeting, inventory management, and payroll oversight. Proficient in technical systems such as Micros POS and inventory software.

Skilled in guest relations and dispute resolution, complemented by communication excellence and brand promotion knowledge.

Demonstrates strong vendor relationship management and P&L accountability.

Adept at developing effective restaurant marketing strategies to enhance brand visibility and drive business growth.

Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.

Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work history

Restaurant Manager

Nizam Restaurant
2024.12 - 2026.02
  • Overseeing daily operations and leading the front-of-house team to deliver exceptional service.

Restaurant General Manager

Afsaneh 'De Hangout Fables'
2022.08 - 2024.11
  • Managed dining area operations and F&B staff in alignment with operating policies.
  • Directed menu planning, monitored inventory, and handled bookkeeping/payroll.
  • Maintained high product quality and ensured a seamless guest experience.

Restaurant Manager

Cuisines Cafe
Muscat
2021.12 - 2022.06
  • Responsible for full outlet management, including staffing and guest satisfaction.

Restaurant Manager

Forchetta Café
Muscat
2019.10 - 2021.12
  • Promoted based on performance to lead the restaurant operations.
  • Awarded 'Employee of the Year 2020'.

Assistant Outlet Manager

Rose Petal Hotel
Srinagar
2018.01 - 2018.06
  • Led F&B service for weddings, conferences, and high-profile catering events.
  • Conducted staff training and orientation to ensure service consistency.

Senior Maestro

Forchetta Café
Muscat
2016.11 - 2018.01
  • Handled staffing, training, and operational costs.
  • Fluent in using Micros for related operations. Awarded 'Employee of the Month 2017'.

Maestro

Pizza Express by Bharti
Delhi
2015.12 - 2016.11
  • Managed guest orders and service excellence. Awarded 'Employee of the Month 2016'.

F&B Associate

Goa Marriott Resort and Spa
Goa
2014.11 - 2015.03
  • Delivered high-quality service in a luxury resort environment.

Trainee

Goa Marriott Resort and Spa
Goa
2014.06 - 2014.11
  • Completed 6 months Industrial Training exposure.

Education

Diploma - F&B Services

Diploma - Computer Services Program

Certified EFST - Hygiene and Food Safety Exams

Class XII & X - undefined

J&K State Board of Secondary Education

Skills

  • Restaurant General Management & Banquet Operations
  • Team Leadership, Coaching & Performance Management
  • Financial Control: Budgeting, Inventory & Payroll
  • Technical Proficiency: Micros POS & Inventory Software
  • Guest Relations & Dispute Resolution
  • Communication excellence
  • Brand promotion knowledge
  • Vendor relationship
  • P and L accountability
  • Restaurant marketing strategies

PERSONAL DETAILS

Languages: English, Hindi, Urdu, Arabic
Intermediate
B1

Timeline

Restaurant Manager

Nizam Restaurant
2024.12 - 2026.02

Restaurant General Manager

Afsaneh 'De Hangout Fables'
2022.08 - 2024.11

Restaurant Manager

Cuisines Cafe
2021.12 - 2022.06

Restaurant Manager

Forchetta Café
2019.10 - 2021.12

Assistant Outlet Manager

Rose Petal Hotel
2018.01 - 2018.06

Senior Maestro

Forchetta Café
2016.11 - 2018.01

Maestro

Pizza Express by Bharti
2015.12 - 2016.11

F&B Associate

Goa Marriott Resort and Spa
2014.11 - 2015.03

Trainee

Goa Marriott Resort and Spa
2014.06 - 2014.11

Diploma - Computer Services Program

Certified EFST - Hygiene and Food Safety Exams

Class XII & X - undefined

J&K State Board of Secondary Education

Diploma - F&B Services

BASEER UL HASSAN