Summary
Overview
Work history
Education
Skills
PERSONAL DETAILS
Timeline
Barista
BASEER UL HASSAN

BASEER UL HASSAN

Anantnag,India

Summary

Accomplished in restaurant general management and banquet operations, with a proven track record in team leadership,

coaching, and performance management. Expertise in financial control, including budgeting, inventory management, and payroll oversight. Proficient in technical systems such as Micros POS and inventory software.

Skilled in guest relations and dispute resolution, complemented by communication excellence and brand promotion knowledge.

Demonstrates strong vendor relationship management and P&L accountability.

Adept at developing effective restaurant marketing strategies to enhance brand visibility and drive business growth.

Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.

Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work history

Restaurant Manager

Nizam Restaurant
12.2024 - 02.2026
  • Overseeing daily operations and leading the front-of-house team to deliver exceptional service.

Restaurant General Manager

Afsaneh 'De Hangout Fables'
08.2022 - 11.2024
  • Managed dining area operations and F&B staff in alignment with operating policies.
  • Directed menu planning, monitored inventory, and handled bookkeeping/payroll.
  • Maintained high product quality and ensured a seamless guest experience.

Restaurant Manager

Cuisines Cafe
Muscat
12.2021 - 06.2022
  • Responsible for full outlet management, including staffing and guest satisfaction.

Restaurant Manager

Forchetta Café
Muscat
10.2019 - 12.2021
  • Promoted based on performance to lead the restaurant operations.
  • Awarded 'Employee of the Year 2020'.

Assistant Outlet Manager

Rose Petal Hotel
Srinagar
01.2018 - 06.2018
  • Led F&B service for weddings, conferences, and high-profile catering events.
  • Conducted staff training and orientation to ensure service consistency.

Senior Maestro

Forchetta Café
Muscat
11.2016 - 01.2018
  • Handled staffing, training, and operational costs.
  • Fluent in using Micros for related operations. Awarded 'Employee of the Month 2017'.

Maestro

Pizza Express by Bharti
Delhi
12.2015 - 11.2016
  • Managed guest orders and service excellence. Awarded 'Employee of the Month 2016'.

F&B Associate

Goa Marriott Resort and Spa
Goa
11.2014 - 03.2015
  • Delivered high-quality service in a luxury resort environment.

Trainee

Goa Marriott Resort and Spa
Goa
06.2014 - 11.2014
  • Completed 6 months Industrial Training exposure.

Education

Diploma - F&B Services

Diploma - Computer Services Program

Certified EFST - Hygiene and Food Safety Exams

Class XII & X - undefined

J&K State Board of Secondary Education

Skills

  • Restaurant General Management & Banquet Operations
  • Team Leadership, Coaching & Performance Management
  • Financial Control: Budgeting, Inventory & Payroll
  • Technical Proficiency: Micros POS & Inventory Software
  • Guest Relations & Dispute Resolution
  • Communication excellence
  • Brand promotion knowledge
  • Vendor relationship
  • P and L accountability
  • Restaurant marketing strategies

PERSONAL DETAILS

Languages: English, Hindi, Urdu, Arabic
Intermediate
B1

Timeline

Restaurant Manager

Nizam Restaurant
12.2024 - 02.2026

Restaurant General Manager

Afsaneh 'De Hangout Fables'
08.2022 - 11.2024

Restaurant Manager

Cuisines Cafe
12.2021 - 06.2022

Restaurant Manager

Forchetta Café
10.2019 - 12.2021

Assistant Outlet Manager

Rose Petal Hotel
01.2018 - 06.2018

Senior Maestro

Forchetta Café
11.2016 - 01.2018

Maestro

Pizza Express by Bharti
12.2015 - 11.2016

F&B Associate

Goa Marriott Resort and Spa
11.2014 - 03.2015

Trainee

Goa Marriott Resort and Spa
06.2014 - 11.2014

Diploma - Computer Services Program

Certified EFST - Hygiene and Food Safety Exams

Class XII & X - undefined

J&K State Board of Secondary Education

Diploma - F&B Services

BASEER UL HASSAN