

Accomplished in restaurant general management and banquet operations, with a proven track record in team leadership,
coaching, and performance management. Expertise in financial control, including budgeting, inventory management, and payroll oversight. Proficient in technical systems such as Micros POS and inventory software.
Skilled in guest relations and dispute resolution, complemented by communication excellence and brand promotion knowledge.
Demonstrates strong vendor relationship management and P&L accountability.
Adept at developing effective restaurant marketing strategies to enhance brand visibility and drive business growth.
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty.