Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Bajis Juma AL Sawaie

Bajis Juma AL Sawaie

Jalan Bb Hassan

Summary

Dynamic customer service professional with experience at Bank Dhofar, excelling in complaint handling and enhancing customer satisfaction. Demonstrated empathy and patience while consistently achieving performance metrics. Skilled in facilitating procedures and resolving issues efficiently, ensuring a positive customer experience and fostering loyalty.

Overview

1
1
Certification

Work History

Customer Service Employee

Bank Dhofar
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Streamlined communication with customers through regular follow-ups, ensuring timely responses to queries.
  • Consistently met performance metrics by adhering to company guidelines and best practices in customer service.

Education

Diploma In General Education - Business

Imam Abdulmalik Bin Humaid School of Public Educat
Jalan Bb Hassan
06.2011

Skills

  • Call center experience
  • Complaint handling
  • Empathy display
  • Patience maintenance
  • Customer satisfaction
  • Achievement quickly and accuratel
  • Facilitate the procedures

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Certification

. General education diploma certificate

. English language course

. Certified and authorised course from OQ First Aid

. Certified and licensed course in the field of electrical power

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Customer Service Employee

Bank Dhofar

Diploma In General Education - Business

Imam Abdulmalik Bin Humaid School of Public Educat

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Bajis Juma AL Sawaie