Summary
Overview
Work History
Education
Skills
Languages
Timeline
Section name
Disclaimer
Generic

BABY SREEJITH PANAMKAVIL BHASKARAN

Muscat

Summary

A responsible, reliable and dedicated person with extensive exposure and more than 23 years’ experience in the field of Technical & Sales Able to work effectively and efficiently at all levels in the organization. Analytical thinking, planning, project management accuracy and attention to organization and prioritization, problem solving, team leadership, strange negotiation, customer relationship management Experienced with 15 years as a control and automation supervisor in integrated facilities management

Overview

24
24
years of professional experience

Work History

Service Engineer

Mustafa sultan SECOM LLC
01.2006 - Current
  • Maintaining highest level of customer satisfaction
  • Keeping track of Complaints & resolution of it.
  • Material planning for various sites.
  • Oversee ELV system installations (CCTV, access control, fire alarms, PA systems).
  • Ensure installations meet project specifications, drawings, and standards.
  • Conduct site inspections, enforce quality and safety standards, and implement corrective actions for deviations.
  • Coordinate with other trades (electrical, mechanical, civil) to ensure seamless integration of ELV systems.
  • Liaise with subcontractors and suppliers for timely delivery and installation of ELV components.
  • Perform and oversee testing and commissioning of ELV systems, troubleshooting and resolving issues.
  • Maintain accurate site records and prepare and submit reports to the project manager.
  • Preparation of MIS reports for projects.
  • RMA (Return Materials Authorization) Prepare the Documents such as Customs Invoice and Delivery order for sending the faulty Equipment to different suppliers and track shipment.
  • Responsible for planning and estimating man-hours for timely completion of the projects with optimal efforts.
  • Designing the project plans, training the customers by providing technical and software solutions. Proficiency in designing, scheduling and estimation techniques.
  • Managing the project execution within time limit thus saving expense and manpower for the company.
  • Support and co-ordinate with operations team for receivables collection and project handover to customer.
  • Job Responsibilities – Service Engineer

Customer Support Executive

CMS Computers
01.2004 - 01.2006
  • Strong experience of Electronic security systems ELV
  • Thorough knowledge of CCTV, Fire Alarm & Access control Systems, FM 200, Gate Automation, Intrusion Alarm, video Door Phone, and Gas Detection System. Building management Systems, Structure Cabling RJ 45, RJ11.
  • Solid knowledge of the Design, programming, Installation and commissioning of Electronic Security Systems.
  • Maintaining highest level of customer satisfaction
  • Keeping track of Complaints & resolution of it.
  • Material planning for various sites.
  • Oversee ELV system installations (CCTV, access control, PA systems).
  • Ensure installations meet project specifications, drawings, and standards.
  • Conduct site inspections, enforce quality and safety standards, and implement corrective actions for deviations.
  • Coordinate with other trades (electrical, mechanical, civil) to ensure seamless integration of ELV systems.
  • Maintain accurate site records and prepare and submit reports to the project manager.
  • Responsible for planning and estimating man-hours for timely completion of the projects with optimal efforts.
  • Designing the project plans, training the customers by providing technical and software solutions. Proficiency in designing, scheduling and estimation techniques.
  • Job Responsibilities – Service Engineer

senior service technician

Argus electronics
01.2002 - 01.2004
  • Thorough knowledge of CCTV, Fire Alarm & Access control Systems, Gate Automation, Intrusion Alarm, video Door Phone and Structure Cabling RJ 45, RJ11.
  • Maintaining highest level of customer satisfaction
  • Keeping track of Complaints & resolution of it.
  • Oversee ELV system installations (CCTV, access control, fire alarms, PA systems).
  • Ensure installations meet project specifications, drawings, and standards.
  • Conduct site inspections, enforce quality and safety standards, and implement corrective actions for deviations.
  • Liaise with subcontractors and suppliers for timely delivery and installation of ELV components.
  • Maintain accurate site records and prepare and submit reports to the project manager.
  • Responsible for planning and estimating man-hours for timely completion of the projects with optimal efforts.
  • Job Responsibilities – Service Engineer

Education

NCVT -

Industrial Training Institute
01.2000

Pre degree - undefined

Kerala University
01.1998

Skills

  • Analytical thinking
  • Project management
  • Accuracy and attention
  • Organization and problem solving
  • Team leadership
  • Negotiation

Languages

English
Hindi
Malayalam
Tamil

Timeline

Service Engineer

Mustafa sultan SECOM LLC
01.2006 - Current

Customer Support Executive

CMS Computers
01.2004 - 01.2006

senior service technician

Argus electronics
01.2002 - 01.2004

Pre degree - undefined

Kerala University

NCVT -

Industrial Training Institute

Section name

Computer Skills-MS OFFICE, AUTOCAD

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge


 Place: Muscat 

Date: 2025-09-20                                                                                         Sreejith

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BABY SREEJITH PANAMKAVIL BHASKARAN