To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
MEDICAL INSURANCE COORDINATOR
Al Hakeem Medical Center, Oman
Salalah, Oman
10.2018 - Current
Receiving from nursing staff all pre-authorities requests for OP services that require approval and forwarded them to the concerned insurance company asking for authorization.
Follow up with the request with the insurance companies and updating the concerned hospital
staff about the status of the request whether approved, denied or require more details.
Responsible to get verbal approvals from insurance companies for emergency cases.
Coordinating with insurance company if they asked for medical report, second opinion from
hospital doctor and cost estimated for OP services.
Answering all patient queries related to medical insurance
Assisting all hospital staff in any issue related to insurance patients
Reviewing, preparing and sending invoices and soft copy of the submitted claims statement
according to the approved agreement to some credit companies.
MEDICAL RECEPTIONIST
Al Hakeem Medical Center, Oman
Salalah, Oman
01.2015 - 10.2018
Welcome patients and visitors in person or on the telephone;
answering or referring inquiries.
Calling and keep patient appointments on schedule by notifying provider of patient's arrival.
Maintains patient accounts by obtaining, recording, and updating personal and financial
information.
Responds to the inquiries of patients, prospective patients, and visitors in a courteous manner.
Process bills, invoices, and patient payments in office.
Accurately filling up the insurance form and update in the main solver
MEDICAL RECEPTIONIST
Al Raazi Polyclinic, Oman
Salalah, Oman
10.2009 - 10.2013
Politely greeting patients
Answering telephone calls inside and outside calls.
Maintaining a clean reception area to show a professional image.
Accurately collecting information and personal details about patients.
Managed billing, invoices and payments.
Dealing with insurance and explain the procedures.
Remit cash on the office after work.
PRIVATE HOME CAREGIVER
Salalah
Oman
11.2007 - 03.2009
Prepared foods everyday
Laundry clothing, beddings and change linens.
Completed light housekeeping duties.
Assist the patient to her daily activities
Educate patients healthy living.
Always make sure the safety of patients
PRIVATE HOME CAREGIVER
Salamat Al Ain
Dubai
05.2007 - 10.2007
Managed patient schedules including doctor’s visit.
Accompanied patient in Thailand for his therapy.
Engaged patients in activities such as walks and easy games.
Prepared healthy foods advised by doctor.
Maintain the environments neat and clean.
Groom and bathe the patients as needed.
Education
Bachelor of Science - Bachelor of Science in Nursing
Immaculate Conception College
Daraga, Albay
03.2006
High School Diploma -
St. Louise De Marrilac School
Tabaco City
03.2002
Elementary -
Malinao Central Elementary School
Malinao, Albay
03.1998
Skills
Prior Authorization
ICD-10 Proficiency
Patient Registration, Solver main
A warm personality and concern for people
Initiative to improve self and service
Skills decision making, communicating and relating with others and being research oriented
Languages
English, Tagalog, Arabic
Native language
Timeline
MEDICAL INSURANCE COORDINATOR
Al Hakeem Medical Center, Oman
10.2018 - Current
MEDICAL RECEPTIONIST
Al Hakeem Medical Center, Oman
01.2015 - 10.2018
MEDICAL RECEPTIONIST
Al Raazi Polyclinic, Oman
10.2009 - 10.2013
PRIVATE HOME CAREGIVER
Salalah
11.2007 - 03.2009
PRIVATE HOME CAREGIVER
Salamat Al Ain
05.2007 - 10.2007
Bachelor of Science - Bachelor of Science in Nursing
Referral coordinator/Medical Insurance Specialist at Baptist Health Medical GroupReferral coordinator/Medical Insurance Specialist at Baptist Health Medical Group