Asish Rai
Seeb
Summary
Dynamic and detail-oriented professional with a strong foundation in customer service, sales, and inventory management. Demonstrates exceptional teamwork and communication skills, effectively promoting brand awareness while ensuring efficient cash handling and product knowledge. Adept at multitasking and problem-solving, with a keen eye for attention to detail and time management. Committed to leveraging skills in a challenging role that fosters growth and development within the industry.
Overview
10
10
years of professional experience
Work history
Brand Ambassador
ANDS
Muscat Duty Free, Oman
2024.03 - Current
- Accumulated useful feedback from consumers, allowing for improved products and services.
- Trained junior colleagues , leading to a more effective team performance.
- Assisted in organising promotional events to boost brand recognition.
- Gave out samples and promotional items during events for increased customer interaction.
- Represented the company at trade shows, resulting in greater exposure of products and services.
- Provided product knowledge to customers with enthusiasm and accuracy.
- Strengthened customer loyalty by providing professional and efficient service during promotions or events.
- Increased brand awareness for better market penetration through energetic and passionate promotion.
- Fostered strong relationships with store management to ensure continued product visibility.
- Worked closely with marketing teams to understand and uphold the unique selling proposition of each product and service promoted effectively.
- Conducted product demonstrations, resulting in heightened consumer interest.
Sales Colleague
Muscat Duty Free
Muscat
2023.08 - 2026.07
- Responsible for meeting the customer needs though selling merchandise.
- Giving service and promoting MDF while adhering to rules and regulation of the organization as per policies and procedure manuals and providing the highest customer service to all customers.
- High level of product knowledge in order to assist customers.
- Taking responsibilities such as selling, presentation of merchandise, stock administration, keeping stocks, security, cash register procedures and personal appearance.
- Oman International Airport
Retail Sales Associate
Oman Max Fashion
2017.01 - 2023.07
- Department Head of Kids Department as highest contributor of the store.
- Handling cash department as a head cashier.
- Handling SIM(Store Inventory Management).
- Offering hands-on assistance to customers by assessing customer needs and maintaining current knowledge of consumer preferences.
- Proactively assisted customers with questions, concerns, and item purchases while walking the sales floor.
- Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items.
- Assisted with calculating the store's end of year inventory.
- Opened and closed store independently when needed.
- Computed sale prices and total purchases; received and processed cash and credit payment.
- Preformed daily tasks in sales, sale promotions, payment and exchanges policies.
- Managed cash register, communicated with customers and operated the sales floor and consistently exceeded sales and promotional goals.
- Trained new employees about customer service techniques and procedures.
- Built customer rapport by asking specific questions and listening attentively.
Education
I.C.S.E -
Pinehall Academy School
India 1 2010 - 1 2010
Higher Secondary - undefined
C.B.S.C
1 2011 - 1 2013
Bachelor of Business Administration -
Jaipur National University
India 06/2020 - 06/2022
Skills
- Teamwork
- Problem-Solving
- Customer service
- Sales
- Cash handling
- Inventory management
- Product knowledge
- Communication
- Problem-solving
- Time management
- Attention to detail
- Multitasking efficiency
- Brand awareness promotion
LANGUAGES
English | Advanced
Hindi | Advanced
Bengali | Intermediate
Nepali | Native
Arabic | Elementary
ACHIEVEMENTS
Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers at Max Fashion.
Accomplishments
Awarded for Outstanding performance for multiple times.
Timeline
Brand Ambassador
ANDS
2024.03 - Current
Sales Colleague
Muscat Duty Free
2023.08 - 2026.07
Retail Sales Associate
Oman Max Fashion
2017.01 - 2023.07
Bachelor of Business Administration -
Jaipur National University
06/2020 - 06/2022
Higher Secondary - undefined
C.B.S.C
1 2011 - 1 2013
I.C.S.E -
Pinehall Academy School
1 2010 - 1 2010